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Shark Tank Keto Diet Pills: How to Spot a Scam

Written by
  Published on September 20th, 2019
  Reading time: 4 minutes
  Last modified January 2nd, 2023
shark tank keto scam

Shark Tank Keto Diet Pills: How to Spot a Scam

Back in July, we created a YouTube video titled, Biggest Keto SCAM Ever! (SHARK TANK KETO SCANDAL) and we were absolutely astounded by the response.

At the time of recording our second part to this video, we had over 300 comments from individuals who had either almost been scammed by this company, or who had unfortunately not seen our video before purchasing these pills and lost hundreds of dollars.


What Is this Shark Tank Keto Scam?

If you are on social media, chances are you have seen advertisements for the groundbreaking Shark Tank Keto Diet Pills or the amazing weight loss pills Sarah from Stanford created to melt the fat right off your body. If this sounds too good to be true, it’s because it is…So, what diet pills were on Shark Tank? The truth is that these pills were never on Shark Tank (or Dragon’s Den for those of you who live overseas) nor did Melissa McCarthy, Kevin Smith, or Chrissy Teigen lose weight taking them.

These s0-called Shark Tank weight loss pills are a cheap, 800 mg BHB pill that will have no effect on your body. People are falling for the celebrity weight loss photos and claims of quick fat loss, buying the cheap free trial, and having their credit cards charged hundreds of dollars. And the worst part? Most people aren’t even receiving the product. Contacting customer service is impossible and the only way to get them to stop billing your card is to flat out cancel it.

Why are People Falling for This?

With incredible before and after photos of celebrities like Kim K and Meghan Markle, 5-star reviews on Amazon, articles from reputable news sites like Us Weekly and Fox, and even airtime on TV shows like Shark Tank all endorsing this product, it seems like both an effective and legitimate product. That would be the case if any of their “evidence” was true. The websites and reviews are faked, the photos are stolen, and the claims are simply lies.

This company has even gone as far as to either endorse or create a fake supplement review website. We were contacted by ketogenicsupplementreviews.com in regards to taking a look at their educational keto content. After going through their website, nothing seemed out of the ordinary for a review site. After all, they have around 100 product reviews, breakdowns, and educational articles and they all seemed moderately scientific. It seemed legitimate until we read their page on the PureFit Keto pills, which are the same Shark Tank keto scam pills).

This review was extremely biased and completely untrue. The author said, “When I tried it, I saw an improvement in less than one week. Ketone markers were up 14.4% above my non-supplemental baseline”. There are several things wrong with this statement:

  • 800mg of BHB is not enough to cause an increase in ketone levels
  • A 14.4% increase of a 0.1-0.2 mmol baseline would only increase from 0.1 to 0.11.

They also try to cover up the rumors of this company stealing money from customers by saying, “We also want to address an issue that has been reported online where some customers were automatically rebilled after their first order. From what we can tell, this was not a problem on the company’s side, as those customers had mistakenly chosen the subscription package available.” We have checked the keto diet pill sites and they don’t have any options for monthly or a one-time subscription. They are just billing people automatically and for a lot more than the advertised price.

This review then went as far as to try and delegitimize the claims that this product is a scam by saying, “It seems more than a little likely that in the mostly unregulated keto supplement market, the players from competing products are behind much of the scam talk.”

The author of this review then recommends purchasing the product and includes an affiliate link. Sites like this hide their deficit intends around legitimate, scientific information to try and build credibility around the product.


What Products Should You Look Out For?

When investigating these pills, we realized it was more than just one product being sold. Every time you click on their link, the pop-up page is for a new keto weight-loss pill, with a completely different name and packaging, but the same claims, results, and before and after photos. Here are just some names of the pills we have found so far from this Shark Tank keto scam:

  • PureFit Keto
  • Keto Rapid Max Pure
  • Keto Legend
  • Holistic Bliss Keto
  • Keto Supreme
  • Keto Max Burn
  • Keto RX
  • Envy Naturals Keto
  • Ultra Apex Keto
  • Maxwell Keto

How Do I Avoid Falling for Scams Like This?

Here are some quick tips for avoiding any keto diet pill scams:
  1. BHB is not efficacious under a minimum of 3 grams. You cannot fit this quantity in a pill form, so try to avoid pill forms of BHB.
  2. If a product claims to have dramatic results, make sure these results are cited. If there are no studies to prove its effects, it probably doesn’t really have any.
  3. Do your research on reputable sites. Use PubMed or Google Scholar to find published papers on ingredients. Find out what dose you need for the product to be effective.
  4. Reach out to trusted resources. You can always DM ketogenic.com on Instagram or Dr. Ryan Lowery on Instagram and ask for advice.
  5. Spread the word! Just because you will not fall for this scam, it doesn’t mean that someone you know or love will not. Let’s get the word out there that this product is a scam and save as many people as possible from the headache and loss of hundreds of dollars.
At ketogenic.com, we are committed to supporting, inspiring, and educating people on the benefits of living a ketogenic lifestyle. We do this by bringing together the top researchers, practitioners, and thought-leaders who provide resources, experience, and awareness associated around the Ketogenic diet. Utilizing the latest cutting-edge research along with practical experience, the team at ketogenic.com aims to foster awareness, understanding, and connectedness in helping others optimize their life on a ketogenic diet.


  1. Luria Johnson says:


  2. Connie says:

    I’m so happy I read your report on this Keto product. I was logging on the Keto website to order their pills. I will pass this on to all my friends! Thank you! Looking for a different product that will help me loose weight without the jitters.

    1. Donna says:

      Hi Amy,
      Too bad I did not see this before I ordered the product. They will not answer my emails or calls since they took the money from my account. Am getting ready to call my bank to make sure these people can’t get into it again. The guys name or whatever it is, is Daniel – Johnson. Came up a foreign ATM Activity Fee. It’s thru The Smart Health Co.??? # 877-581-3749 CAN. I thought since it was on Shark Tank it would be safe. WRONG! I’m going to keep trying.

    2. Bonnie says:

      Ya I got scammed for $527.26 & no product for the money & I can’t even get my bank to reverse the charges on my debt visa just when I thought wow I’m going to get thin they take me down & now have to trust on buying anything online

  3. dave says:

    i fell for the scam and at 33 dollars a bottle i was charged 188 for the 2 get 1 free what i got was 1 bottle keto advanced weight loss 1 green coffee cleanse and 1 bottle garcinia the later two werent even mentioned i thought i was getting 3 bottles keto

  4. Stephanie says:

    Thank you for the article. I was able to catch this scam in time. They charged me the shipping only (fortunately), so I lost $10.90 (that should have been $5.95) on Jan 30th. The product came in a fairly plain bottle (Keto Kit). It arrived when they said it would, but the website gave me no choice to also get the colon cleanse. Both came in the same package, but they charged me 2 shipping rates. I just called my bank and canceled my credit card today Feb 7th, before they could charge it again. There was NO option for auto-ship or one time. I just went on the same Shark Tank scam site and went in and out of the site several times. Each time the product endorsed by this “Samantha” from Shark Tank changed. Names you should add to the list are Keto Kit, BioOneGen Keto Shred, Green Vibe Keto, Keto Infinite Accel, Slim X Genie Keto, Forskolin Green Vibe and Flash Keto. These different “product” names came up within a time frame of ONLY 8 MINUTES! I screen shot all of them. The webpage, news-ontime.com, stays the same with the fake Shark Tank pictures shown above. When I tried it on my computer it blocked the site, however on my phone it doesn’t. So scary. These scammers MUST be stopped!

  5. Jennifer says:

    I really wish I would have seen this before I fell for it. I am trying to desperately cancel my “trial” offer now. I only ordered it a few minutes ago. Already it is billed to my credit card.

    1. Angie says:

      This just happened to me right now. I ordered buy 2 and get 1 free but I was charged for 3. I tried to immediately correct it but couldn’t and yes it is already pending on my credit card.

  6. Hotdog says:

    Biggest scam, stay away. They sent products nothing like those in the ad, products which you can get anywhere, promised monthly delivery of products and confirmation email, which doesn’t happen, charged double the advertised price, they return emails but never answer simple questions.
    Clearly taking the quick cash and running

  7. Kimberly Morningstar says:

    Thank you so much for posting this. I have started my Keto diet recently and was looking for a little extra help. I’m very leery of scams and usually research the heck out of everything before I buy. It is so sad that we look to the internet for advice and so-called “What is the best?” and what we get is shady reviews and people trying to scam everyone. Honesty is a rarity these days. I started looking into the Shark Tank keto pills and was appalled at how many different names I found for the same pill and all these I saw in less than 30 minutes of searching. I’m sure there are some I missed. Amazing how these celebrities only used just these pills, each under a different name, and how it was ultimately their only choice. Who needs to eat when you’re taking tons of pills each day?? Oh, but wait, they only actually took just one….right?? These people should be ashamed of themselves. And funny how they don’t show their ingredient list. At least not from what I can tell. Makes me think the show Shark Tank is a scam itself. I’ve never watched it though, probably never will now. I did start to fill out my information for some of these pills, but did not purchase and now I’m getting flooded with text messages and phone calls. BLOCK*BLOCK*BLOCK!!!

  8. Annie Simpson says:

    I too have been caught up in this scam. I initially signed up for the free trial bottle for $19.95 and then later discovered they had charged me $296.00 and continued to charge me that again 3 weeks later. Response from the company was they couldn’t stop the next order as it had already been shipped. I immediately cancelled my card and reported them to the Fraud and Securities Dept with my bank. It’s absolutely disgusting! I cannot believe I fell for this. So upsetting!

  9. Rachel says:

    I just saw one called “Electro Keto.” They used the same tactics and even used the same line about Shark Tank.

  10. Mizutaki says:

    Add BerryFruit to the list – appearing on FB with same claims

  11. Maureen says:

    I fell for it then saw this 🙁 I ordered a $54 bottle and now I have two charges from Spark fit for $80 and $69.99. Beware!!!

  12. Chyenne Greer says:

    So what what be something good to take? other than keto.

  13. Michele schumacher says:

    Sure wish I read this information before I placed an order. I attempted to cancel order as soon as I realized my card was being charged more than what they claimed I would be charged. Told me could not cancel order after I spent over an hour trying to get in contact with someone. Stay away…..don’t be a fool like I was.

  14. John says:

    I received an email offering one free bottle of Keto_Trail. I am a fan of Shark Tank, so I figured if I searched Shark Tank with Keto I would find Shark Tank endorsing the product. The advertisement looked fake. The first hyperlink was this hyperlink. I am thankful I found you before ordering it.

  15. Emma says:

    Hey I was sadly another one that got scammed by theses people and my bank is aware of this but I want to return the parcel anyone know the address please

    1. Sharon says:

      I too was scammed, however I did however get their mailing address : P.O. Box 90129 ,Lakeland, FL 33804. I returned the pkg, but no refund was forthcoming. Good luck!

  16. Emma says:

    I was scammed by theses people and I wanna return th parcel ad my bank told me to anyone know the address

  17. Emma says:

    Has anyone actually got there money back from theses people ?

  18. Robert says:

    I just got off the phone with these jokers. I was told to bad cannot refund because I was over 30 days even though the website said a year. Product is worthless customer service even worse.

  19. James says:

    Almost fell for this one. I do research the hell out of everything. Until I found and watched your video. Thanks. With that being said what is a brand to use that will work?

  20. Art says:

    The “Shark Tank Keto” got me. Unfortunately I did not find your site early enough. My CC alerted me to the fraudulent charge. I called these people about the fraudulent charges. There was nothing they could do about it. Then they offered to only charge 50%. They refused to provide me the name/ address and phone number for the entity. I called my credit card and #1 had them cancel and re-issue me a new card. #2 filed a claim and reversed the charges – still pending.
    The one time free trial– yeah right
    Don’t fall for it..

    one more downside — junk email. I have blocked 225 unwanted emails in the last two weeks, and they just keep coming. Now going to have to change email address.. These people are horrible..

  21. Betty P says:

    I just tried ( before seeing this obviously) but i tried to use my visa debit, it would not accept it , it wanted an actual credit card instead.. so i thought to myself” huh that is strange. So i did NOT put any info in and decided yeah, this is fishy. Thank god! But thank you for this article!! Keep doing what you guys are doing!!👍

    Betty P

  22. Charlotte Scott says:

    Hello. I have been caught in this Keto scam how do I cancel everything.

  23. Edson Aparecido says:

    Every day i receive emails with great merchandise involving famous people talking about “KetoFit Pro” and I decided to buy one bottle US 59.94. Now every month they send me emails another bottle is coming and they are going to discount in my debt card. But how come if I ordered only one bottle! This situation is repeating in the last 03 months, I have tried many times to cancel but I couldn’t they only send me emails with the following address: orders@mail-sg-01.com – when I reply it return without reaching the sender! What is the solution? Maybe if I empty my debt card they stop it! Thank you very much!

    1. Linda Scott says:

      Join the discussion…They got me too.I just had the bank hot card it.I got another debit card and filed a complaint with the BBB.

  24. Stephanie O'Brian says:

    So, is there any shark tank Keto? I was just going to buy this. For this big a deal why hasn’t anyone sent out a warning ? I would think that the sharks would have debunked this. It tarnishes their show. Just curious why this is not front page news.

  25. Denise says:

    I just ordered this product! I’m so upset I didn’t check it out first! If I refuse the product when it comes do you know if they will reimburse me? Any info is appreciated!

  26. Geoff melucci says:

    I’m so upset I called after 2 weeks wondering where the product was and they said they didn’t know and they would send me out new product three weeks later I’m still waiting for the new product. then I discover I was set up for automatic reorder and I was fuming once again and went this entire thing canceled but I have to wait for the supervisors response. if I don’t get what I want I’m going to the state attorney general and then I’m going to a federal prosecutor.

  27. Lisa says:

    Wow!! I almost ordered the Keto Pills but I was looking for ingredients and I didn’t see any so I was looking on the web for another site to see if maybe it would show me and I came across your video and article!! Boy am I Glad I did!! Son of a Monkeys Uncle, Why do people do this to other people!? How can you be so selfish to take people’s hard working money and yet these poor people are looking for something to lose weight and feel good about themselves! I have been depressed for about 3 years and I can’t get out of it and I have a thyroid problem and I have gained some weight which is making me more depressed! If I would have bought this and found out after that it was a Scam I would have really lost the rest of my mind and never got out of bed again! We all just have to do it the natural way and Everyone has to know that they are Beautiful No Matter what size you are! If you’re going to lose weight do it the right way the healthy way and eat the right stuff and Definitely DO IT FOR YOUR HEALTH AND TO FEEL GOOD ABOUT YOURSELF NOT TO BE SKINNY BECAUSE OTHERS ARE!! Your All Beautiful inside and Out!! Thank You Sooo Much both of you for showing And Sharing this video and sharing your Article It is Greatly Appreciated!! I will definitely look for you both if I want to know about something that doesn’t feel right ordering online!!

  28. Donna says:

    Thanks for the warning! Almost fell for it.

  29. Ann says:

    Wow, I fell for this scam 5 days ago! Bought the product as others, due to supposed to endorsement by shark tank. Bought the buy three get two free. Did not order the booster pills. Should have come to little over 100 but they billed me 189. Then saw this debunking. First time I have been scammed, and who can afford $189!!! So stupid of me. Thank you for posting this video maybe someone else won’t get scammed like myself. Cancelling my credit card right now.

  30. Charlotte barrow says:

    Keto now pills are a joke I need to find out how to get ahold of someone I wasted two hundred dollars

  31. Frank Cerullo says:

    my identity was stolen and used to order this shit! i too got beat for $199 and $80! stay clear of this scam!!

  32. Julia says:

    I just purchased KetoFast. I took two pills this morning and now have seen your video. I am returning today for a refund. They are taking $12.95 for “restocking”. I looked at the ingredients. Very disappointed and not too happy I took even TWO this a.m. Julia/Oregon

  33. ronda alford says:

    Me too add KETO BHB to the list. tried to cancel by email they wouldn’t respond nothing on the receipt saying customer service name for anything
    bank said did you order this I Said yes but its a scam they said sorry and I got a new card so can’t happen again. So Ive learned an expensive lesson of $200.

  34. Kathy says:

    WOW – I have been trying to get this straightened out for the last 2 days – guess I was scammed – just reading all these reply’s $235.00 – an unknown charge of $34.98 and another one they finally told me was a membership charge. Trying to get my card cancelled to keep them from charging more Have not received the shipment yet – will try to return it! I cannot understand most of them and they like to not understand me as well. Another hard lesson learned! Will believe nothing else that even mentions the Shark Tank!!

    1. Mary Haynes says:

      I was scam too for $224.74 which I did not allow I only bought the pills and they were $44 and something cents so you’re not alone I’ve been trying since April 2022 now it’s July They say that it’s been canceled and it’s in the billing department to send back my refund I’m never getting that refund never

  35. Amber Latimer says:

    OMG! I just got hit with the most ridiculous charges!!! I cannot believe I fell for this! I am so upset. How are we supposed to cancel this if we cannot get a hold of anyone???

  36. Simon says:

    Total rip off, cheap product that you can get from any pharmacist repackaged, still waiting for refund after 5 months DO NOT BUY THIS PRODUCT!!!!!

  37. Michelle says:

    I just purchased but as I can’t log on to the account and can’t reach them via email as all email addresses are not found, I believe I fell for the scam. I didn’t pay much so don’t care as long as I don’t get ongoing charges. How do I know if they are ongoing? I don’t remember anything about ongoing when I did the purchase. How would I cancel?

  38. Jennifer says:

    I wish I had read more reviews. Same thing happened to me. I’m usually good about doing my research. I had 3 separate charges on my card. Almost totally $200. Called immediately they said they couldn’t cancel the order that I had to receive the product then return it for a refund. For product I didn’t even order. I placed my order June 4th, they said 3-5 day shipping. I still haven’t received anything. After reading this page, I just called my credit card to depute the charges. I tried to call today and the number no longer worked. 833-955-0079.

  39. Cindy Beebe says:

    Thank you so much for both your videos loaded with quality information. I almost ordered and then went to check it out and found and watched both videos. You saved me from making a really stupid decision. Thanks again!

  40. About 4 weeks ago I got a package with 2 bottles – Mango Cleanse and Keto Formation in the mail. I did not order these so I packaged them up and sent them back to the sender with a letter explaining I had not ordered nor did I want their product. Last night I got two emails thanking me for my order – 1 for mango cleanse and 1 for the Keto Formation. I responded to the emails saying I did NOT order these so do not send. This morning I see they charged my debit card $92 for each. I put a hold on my card but do not know if it stopped the charge. I cannot call my bank until tomorrow AM. I went back over my bank account and see they made these charges for several months back. I did not catch this because I received no products. They have basically charged my for almost $800 for products I did not get nor did I order. I live on social security so this is a huge charge into my living allowance. $92 for a bottle of pills??? I would never spend that money on something like this. Months ago I filled out the information for a free bottle and paid the postage but not for a continuing supply and certainly not for that amout of money.

  41. Georgia Rodrigues says:

    I want to cancel my order and cannot get in touch with anyone. I will have nothing in my account if the payment goes through. I wanted just one bottle but ended up with almost a $200.00 payment. This was last night and have been trying to find a representative since this morning. I really need help on this PLEASE!!!

  42. Maggie says:

    I too was taken in by the Shark Tank Keto “SCAM”. It was supposed to be $39.00, ended by the charged my credit card $313.95. I spoke with my bank they said wait until the product comes, and then dispute it. Waiting anxiously for the fake product.

  43. Rumi says:

    Yep, I fell for this scam as well. I saw an add on Oprah’s website and clicked the link, so it took me to their fraudulent site. Same experience: one charge for $154.94, another for $34.99 and a third for $1.99, and the products did not arrive for two full weeks! I emailed them within 8 hours of order placement and said I want to cancel the order. I received a reply 21 days later(!!!), after I returned the damn products. I contacted Citi by live chat the day after I paced the order and told them to not let through the pending charges, but happened to get Anna who did not understand English. She said she closed my account and ordered me a new card, but what she did was order an identical card. So she did more harm, since there were two more charges that popped up within two weeks. Then I found someone in his right mind from Citi fraud dept to cancel my card, however I just received a letter from Citi that they closed the dispute and reversed the conditional credit of $154.94 they gave me while investigating. So now I continue the dispute and will send them a letter in support of my claim that I am a victim of fraud by this “company”. Thank you for suggesting the Consumer Financial Protection Bureau, I will contact them as well.

  44. Karen Boyle says:

    I also fell for this scam I saw a shark tank ad for Keto Advanced Weight loss Buy 3 get 3 free for $39.97 each no where on this ad does it say you are paying $239. I looked at my credit card immediately after i placed the order and I was charged $313.47 Canadian. The charge was to CHS Complete Refresh 885-487-5660 UT. When I called them at 883-228-9767 I waited online for 20 min only to be hung up on and I called back waited another 20 min to final speak to agent 57. I told him I was canceling this order and he told me that they have a money back 90 day guarantee that I must try this product and then If I am not happy I can return for a restocking fee. I then sent a e-mail to support@totalclientconnect.com and the reply said that I was not going to get a refund that after 60 days I can have a 30-day window that I can reach back out to receive an RMA number/return that may qualify me for a refund for returning unused product. signed Management 833-228-9767 They gave me a customer #15554296 the address for this is 3960 Howard Hughes PKWY suite 500 Las Vegas Nevada 89169. I have contacted my credit card company and have filed a fraud charge now just waiting to here back

  45. Janice Daynes says:

    Why is this company not being closed down…. they are obviously ripping people off fraudulently. Are there no laws in the US to get them shut down!

    I’ve also been caught out by them, and it’s such a nightmare having to close my account and get a new one!

  46. Jim says:

    Their terms of service are draconian and have thus far stood up against a credit card dispute (at least with my well-known cc company). Further, they refuse to issue a refund once a cc dispute is filed.

  47. Lauren Collins says:

    I wish I would have researched more instead of believing what I read on the internet. I ordered the 3 bottles of Keto for $34.89. once I pushed proceed to check out another screen came up stating that people who purchased the pills also purchased the cleansing pills. I didn’t want to purchase anything else. The only way to get out of that screen was to push proceed to check out. I pushed the proceed to check out button a total of 3x. The last time the screen flashed thank you for your purchase and disappeared. Then I got an email form a company called Neatplate. apparently they got in on the scam. I sent them an email telling them what happened. They are telling me without an order number they cannot help me. I never got a freaking order number. All I got was scammed. I called my bank and they cant do anything until is no longer pending but actually posted. I am so mad right now.

  48. Debra Biondolillo says:

    I missed ordered the amount of this product and now am trying to get a refund. I have been emailing almost every day and still no response. I have returned the product as instructed with a trackable service provider (UPS) and followed all the directions and still have not obtained my refund. I sent the product back on 7/2/2020 and it was received on 07/07/2020 and at this writing, on 08/10/2020 I have still not received a refund. Any suggestions on how I can get my refund. It is very frustrating.

  49. Megan B says:

    I did a one time purchase and they signed me up for their subscription so I have gotten charged twice now after my original order. Called and they told me I signed up for the subscription. I said why would I sign up for a subscription on a pill I have never taken before and don’t know if it will work! I am disputing the charges through my bank. Hopefully that will get the charges off of my credit card!

  50. Penny Eller says:

    Hi, it’s Penny again. I canceled my debit card and opened a fraudulent claim at my credit union. I was told they would reimburse my account and they have pending the outcome of the investigation. Well, I have now received a cancellation notice and told no other charges will be deducted from Keto Fast but to call them if I wanted to start it again! I pray this is found to a be a fraud and I don’t have to deal with returning the product and that I receive no more! Keto Fast was not one of the products listed in your website. I hope this info helps others! Sincerely, Penny

  51. sterling mcmanus says:

    ya I fell for it too I can’t believe it feel very stupid no there is a new on my account so I have to go to the back

  52. stella asbury says:

    1 pill 2 diet 3 excise. save money and do 2 and 3

  53. Tracy says:

    Ok so I would like to know if keto Sun is one that rips people off? Because when I got it as a free trial and just pay shipping I read nothing about them charging you if you don’t cancel. Plus it said a one time payment when I checked out. And then yesterday $85.00 was taken out of my account from them and when I called they said it was because I didn’t cancel it and that there was another $118 pending for the garcinia I got with the keto. I told them I didn’t want it anymore and to stop payment on both because the $85.00 was still pending in my account and they said they could stop the $118 but not the $85.00. Which didn’t make any sense. I didn’t take any of the medication from them yet because I wanted to ask my doctor if it was ok to take with my order subscribed medications and I was looking at these bottles they sent me and I looked everywhere and cannot find an expiration date. Aren’t they all suppose to have one? My husband looked to and couldn’t find it either. So I’m afraid I was scammed too. Anyone have an opinion on this? Thanks.

  54. allan stewart says:

    IS the shark tank also a scram for a C B D feel better ? I think it is .

  55. Belinda Hunt says:

    I got scammed on 9th September, got onto them within minutes, response the next day said to late order has been issued. Offered discount after discount, I declined all, still yet to receive the products that I have to return once received. Have sent more than 20 emails. Has anyone else not received products after this period of time. They keep saying is out of there hands and in transit, I chase with them and they say the sender has to, I tell them this and they say I have to, ground hog day.

  56. Andrea says:

    Hate to admit it, but I got scammed for Natures Pure Keto. I had no idea I signed up for recurring shipments and received an additional product I didn’t know I ordered. Like one of the other respondents, the website mysteriously seemed to crash when I was “placing” the order for the trial. I didn’t know the transaction went through until I received the product. I’m on a mission to find a “corporate” number to call.

  57. Linda E Snyder says:

    I’ll have to go to my bank to stop the automatic charge to my credit card. I did send a letter, got no response, to tell them I no longer was interested. I only wanted the sample but never opened them. I am staring at 5 unopened sets of pills received and feel so foolish. I am 73 years old on Social Security and cannot afford these charges. I think it’s $200.00 every month!! Outrageous.

  58. Chris Barr says:

    Just received 5 bottles of pills, only ordered 1+ exercise plan ( not received ) and $269 taken from my bank + another $55 taken 5 days ago ##
    Rang my bank and disputed both withdrawals hopefully I will get my money back. Thought I was doing the right thing.Cannot these “ SCAMMERS “ be stopped and prosecuted.

  59. Sheila says:

    So happy I saw this, was tempted to order because i watched shark tank, should’t Shark Tank make some kind of announcement about this keto pill it is their reputation, but I thank you for this info sure glad I didn’t order it.

  60. Monica watson says:

    How can we bring a class action lawsuit against this company? Have all of these complaints been sent to the FTC? I am blown away by this!!! Luckily my CC company declined the charge. Apparently Capitol One knows about this fake B.S. I had to scroll through dozens of ads and ppc links before finally finding a site that told the truth. I mean, we are talking about a fake business scamming Americans out of millions of dollars or more!!

  61. Michelle says:

    I just fell for this scam. I noticed the website was fishy, but still ordered it after thinking about it for hours. It popped up in my Instagram account and I just clicked on it, I read the article and offered me one free bottle to try, I payed for shipping 6’98 and then it added something else that I did not asked for and charged me another 6’98 for shipping in the order; then the website just vanished. I got an email confirming my order from customer service and I tried to cancel the second bottle but they never responded. I always check my credit card transactions and called the bank when the numbers did not fit for them to tell me that there are two payments pending for that company which I did not subscribed for, one was a little more than 90 and the other more or less than a 100. We cannot stop the payment, but hopefully after canceling the card that payment will not be processed. Then after researching the name of the pills and name on the email they send me I see this, I feel bad for anybody that got charge a lot of money from these people. May God help to stop these thieves.

    1. Minkey says:

      I also ordered the free bottle just had too pay s&h but my bank caught and I accepted the 6.95$ but they canceled my card and they didn’t get to charge my account anymore and at that time I got an American person and told her not send me anymore and she said ok but thankful for my bank they coudnt charge me cause I also never read fine print as my bank said they they catch people all the time cause we do t read fine print I’m thankful this site it answers all the questions I’ve been trying to get answers to sorry people are getting scanned I was a lucky one but only thanks to my bank ot I also would have had more charges and I ordered my when first came out thankful for my answer so

  62. M arney says:

    Made an order July 27 2021 I am from Canada and was told it would be shipped from Toronto 2 hrs drive and I have not got an order yet we’re is it thanks

  63. Grandma Valerie says:

    I bought Keto kt instead of charging me the $139 I agreed to I was charged $199! Now I know it’s a scam! I’ll be calling my CC banking center when they open Monday to dispute the charge! Fraud!

  64. Kathleen says:

    I ordered the free bottle of Pharmalabs KETO BHB 800 MG. The shipping was $6.95. I waited a while because I wanted to ask my doctor about them.
    After a couple of weeks I was looking at my charge statement and saw a charge for $96.95. Thank goodness there was a phone number on the statement. I called the call center and spoke to a very nasty Indian woman who tried to tell me she had all the paperwork I had agreed to, Yata, Yata, Yata. I got very stern with her and told her I was refusing to pay the amount and she could argue with Chase. Then she offered me her 40% discount. I refused and told her I was charging them with fraud. The next day the call center called me back again offering a discount. I told them I had reported them to Chase and hung up. Two days later I had a full refund for $96.95.

  65. Nancy M. says:

    Ditto. I watched an in-app video numerous times for Keto Strong. It showed a grainy video supposedly of the Shark Tank judges totally enthralled with their product. I was suspicious from the beginning, but after awhile kind of wondered if it was legitimate (at least as much as it had something to do with the Shark Tank). I didn’t have much hope that the product actually worked. But, one day, in a stupid weakened state, I guess, I started to check out the product on line. Wow. What an amazing on line presence they have created. Every article that looked like it was pointing to a scam turned out being a glowing endorsement of the product. So… thinking I could lose at least $50, I pressed the link offering a two for one of the bottles for $34 or thereabouts. The link took me to their website. There wasn’t a product menu to choose from. You had to give all of your info plus credit card (payment) information and still you still had to press “order now”. Well, I pressed it, expecting to get a product menu at that point. No, I didn’t get anything. I pressed it, again. Probably, simultaneously , I got a “thank you for your order” and a query from my credit card, Capital One, asking if I made the order for $248 plus. I called Capital One to nip the problem in the bud, but they said since I’d given my cc info that I’d have to wait for the transaction to post to dispute it. I then found a number for customer service at Keto Strong and talked to a representative (within 15 minutes of the “supposed” order), who refused to cancel the order. After threatening to go to social media and the Better Business Bureau, she refunded half of the charge, and assured me that upon my returning the product (that turned out to be 7 bottles, rather than 2), I would be refunded the remainder of my money. I asked her to send me an email confirming what she told me. She said she would, but I never got it. Too bad there isn’t any legitimacy to this product because it arrived promptly. I contacted Customer Service by email (after attempting a phone # that “wasn’t working”) about returning it. They did respond and wanted a photo sent of the unopened product. I sent it to them. They then told me to send it to them at an address in Las Vegas with a specific RMA #. I did that. I took a photo of the packaging with RMA # prominently displayed. I took it to the Post Office and mailed it with tracking. I checked the tracking and found it had been delivered. I contacted Customer Service by email (the same thread as our back and forth before the return) a few days later, giving them the opportunity to acknowledge receipt, and asking when I would get my refund. No response. I’ve since contacted Capital One, who chooses to believe that I was informed of their Refund Policy (which, I was not, nor was there a packing slip in the package I received) and has denied my dispute. I sent Capital One everything I received from Keto Strong, which was not much, and definitely nothing about Refunds; all of my email correspondence with Keto Strong, which totally indicated they knew I was returning the product and gave me a RMA # that supposedly was needed for refund (which I guess it would need since I never had anything else from them, like a packing slip or label for return), a photo of my tracking slip, and a photo of the USPS confirmation of delivery. Despite everything given to Capital One, they decided to side on Keto Strong’s side. Needless, to say, even though I’ve been a very good customer of Capital One for over 25 years, I will be phasing out their services. To be honest, at this point, I’m not sure who I am more angry at. I would highly warn anyone dealing with Keto Strong and I would caution against using a Capital One credit card, as they don’t seem to have the backs of even long time customers, who have never made a complaint of this nature. On the whole, what I lost (about $124) isn’t something I can’t live with, but I can’t deal with a company that can’t recognize a scam when it is so obvious.

  66. Julie O. says:

    Forgot to add that you will need to CANCEL your credit card immediately or the scammers will keep piling on more fraudulent charges.

  67. Theresa says:

    In regards to buying any type of product with reoccurring bills… DO NOT USE YOUR PERSONAL ACCOUNTS. Use a gift card, Visa, American Express, MasterCard, to name few. This way they cannot get into any of your accounts. Unless the card still has funds on it, this is perfect for a one time purchase. If you decide you want to continue to get the product, then go ahead and start up a new one with your acct. Or continue with the gift cards.

  68. Bernadette says:

    I have received in mail today keto tablets I did not order going to bank to check if they have my details and shut them down

  69. Carol Ann Martinez says:

    I ordered the LifeStyle Keto – Ketogenic weight loss pills. I need to return them and cannot find a phone numbe. I searched the interent. I replied to their email notifying me my order was shipped of the need to return the bottles, NO Reply.. Have I been scammed by this company? It came from Tampa , Fl

  70. Paula says:

    I thought I thoroughly read up on TruKeto, HOWEVER I just tried to order the 2 bottle, get one free ONLINE on the TruKeto website for $149 and immediately my bank texted me “Did you use your card ending in ….at: Homelightsus.com for $213.70? I immediately thought their system had been hacked. so of course I contacted by bank and cancelled my card. Then I called their contact number on the website to tell them they had been hacked and they acted very concerned. So I then ordered one bottle and once again, got a text from my bank asking the same thing above, but for the $54.00, again at Homelightsus.com!!! So calling my bank to cancel ANOTHER CARD!!! Thought I was safer actually calling the number on website. Now I’m down my two cards!!!! What a Dummy!!!!!

  71. Bernard Tucker says:

    I recently ordered 3 bottles of Keto Gummies (I think that it was a Queensland address), for an amount of about $35.00 (+ or – $5.00). I still have not received the product but today I noticed on my Bank statement that I had been charged $A383.15. Is there a government department that investigates this type of scam? Disillusioned, having thought that I was doing something about keeping my body healthy.

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