What To Do If You Are a Victim of a Keto Scam: Steps to Getting Your Money Back from Shark Tank Keto Pills
Written by Ketogenic.com
While we have released several articles and videos addressing the “Shark Tank” keto pill scam, we still receive hundreds of comments and DMs from individuals who were not lucky enough to see our information before they bought the pills and are now wondering what they can do. People are losing hundreds of dollars with this scam and if you are reading this article right now, chances are, you are one of them. Below are some steps you can take.
First off, don’t feel bad. You are one of the thousands (if not more) who have been a victim of this scam. This company built fake credibility by lying and saying they were the first keto diet pills on Shark Tank, creating fake ads with celebrities who never endorsed their products, and flooding social media with grandiose before and after photos of people who have never taken their product.
Some of the scams offer a BOGO deal in which you get a “great deal” with 2 bottles of pills while others allow a “FREE” trial that inevitably ends up charging you 2-4 weeks later. When we recently called their customer support they said that there is a “small clause” that informs people that this is a monthly subscription until they cancel it. In reality, there is no transparency and again, if you are reading this article, chances are you have already realized this situation sounds exactly like the one you are in. You’ve probably charged anywhere from $89 to $399 and have no idea what to do.
So, What Should You Do If You Were A Victim Of This Keto Scam?
There are a few steps you should take if you were a victim of this keto scam.
Step 1: Call their customer support and ask them to cancel all charges immediately and ask for a refund. Chances are they will do everything possible to avoid giving you a refund and make you pay to ship, etc to send them back the bottle.
Step 2: Regardless of the outcome of Step #1, call your bank or credit card company IMMEDIATELY and tell them it was a fraudulent charge.
Step 3: Cancel your credit card and ask your credit card company to send you a new card.
Step 4: Continue to monitor your bank or credit card statements. We have received hundreds of anecdotes from victims of this scam explaining they were charges hundreds of dollars repeatedly. Monitor activity closely to make sure this doesn’t happen.
Step 5: Report the company to the better business bureau. You can fill out a complaint here (https://www.bbb.org/consumer-complaints/file-a-complaint/get-started). As explained in our first two articles (Keto Scam on Shark Tank and Instagram and Shark Tank Keto Diet Pills Scam) this company keeps changing its name and product names. Every time you refresh the page these keto diet pills have a new name and it just helps perpetuate the scam. We must keep reporting every single new name they come up with. A few examples of names we have seen include:
- Ultra Rapid Max Keto
- Purefit Keto
- Keto Burn and Keto Burn Xtreme
- Ultra Fast Keto Boost
- Keto Advance
- Keto Slim Rx
- Keto Pure
- Keto Boost Slim
- Keto Ultra
- Ultra Keto Slim
- Keto Advanced Weight Loss Pills
- Keto Max Burn
Step 6: Spread the word! Share these articles and videos to help educate as many people as possible so they don’t fall for this keto scam as well! If we all work together, we have a better chance of shutting this keto diet pill company down. Also, report fake Instagram and Facebook pages that are promoting these pills and fake images. Some of the common Instagram names to look for are:
- Sarah Nutrition
- Sarah.Stanford
- Jessica Reed
- Variations of the two names with additional “.” and letters
Step 7: Reach out to us! We are so sorry to hear that you were a victim of this keto scam. We’d love to help you in any way possible not only with this issue but also help you get to your goals by actually doing something effective to initiate ketosis.
Shoot us an email at yourfriends@ketogenic.com and we will do our best to help answer your questions for you and get you started on the right track.
Additional Resources and More Information
For more detailed information, check out our previous 4 videos and articles in this Shark Tank Keto Pills Scam:
- Uncovering the Shark Tank Keto Diet Pill Scam
- Shark Tank Keto Pills Strike Again on Instagram
- Spotting Keto Diet Pill Scams
- Keto Diet Pills Scandal: Calling the Keto Scam Company
Were You A Victim of This Shark Tank Keto Diet Pill Scam?
Comment below and share your story! If you were scammed by a company that we did not mention, please comment it below so that we can add it to our list and potentially help prevent more people from falling for this keto scam.
Ive already disputed three charges. I will cancel my card.
Thank you!
Hi, Rachel. We are sad to hear you were a victim of this scam but happy to know you are taking the right steps to get your money back!
I can no longer find the Ph# for KetoAdvantage
KetoBurn Shark Tank
endorsed Has not been delivered yet Want to cancel and get full refund if a Scam
Hi, Nancy. We would recommend contacting your bank or credit card company and reporting the charges as fraudulent.
I an having loads problems and they keep trying to take my money
Hello!! I was recently looking into the shark tank Keri pills, ended up buying the “one shot keto” bottle and thought I was buying just 2, ended up charging me for five. Is the one shot keto part of the scam as well?
Hi, Hannah. Yes, unfortunately, One Shot Keto is a part of this scam. We would recommend canceling your cards ASAP.
Pharma Labs Keto did the same thing. I just noticed today.
I have been disputing my situation since November 2020 never received my refund now it’s like your number is blocked in there system any help please!!!!
We would recommend disputing the charges with your bank or credit card company, not the scam company.
Your going to have to SHUT ACCOUNT DOWN AND START A NEW ONE Unfortunately I just got off a bank call I’ve been going through this every other two months this is a headache I hope they shut all of this down. New names they just keep coming I don’t even know how they got my account information wow!!
I ordered keto pills from max thrive keto. I have no way to contact them, they don’t even have a website or phone number, the emails from the confirmations to my order are bogus emails. What do I do?
Hi, Monica. We would recommend contacting your bank or credit card company and report the charges.
I sent my bottles back unopened saying I would get a refund – it’s been weeks and no refund they got their product back and never refund money I’m out $199
What’s the customer service number?
I thought I was placing an order for 1 bottle it has come up at 5 bottles costing £198 .00 what should I do
Hi Sandra–you may want to contact your credit card company immediately and dispute the order.
SCAM SCAM Be Careful. I was charged 199.88 for 5 bottles of KETOF1 and showed up on bank statement. 2-28-2022 Received 3-2-2022 Tried to return before 30 days but no contact. On 3-29-2022 charged my credit card another $199.88. Called and said I did not cancel in 30 days. Why would you need 5 more bottles that last 30 days each. I disputed at my bank and canceled credit card so they will not be able to charge any more. Not received 2nd shipment. but said would give me $70.00 to return them when they come and sending me return ticket. SCAM SCAM. Does not do anything for appetite. 2nd charge at bank shows F1Keto compared to first Ketof1. Bank did not match until showed them both charges. This just causes less trust to order online. Safer with AMAZON and these same pills on AMAZON for less money and return policy as well and no membership cancellation. Just get 1 bottle if determined to try. They do not do anything for your system.
This is just awful and we’re sorry to hear this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
I cancelled this order immediately after ordering
They wouldn’t refund anything and they sent me 5 more bottles than ordered and charged me for them. Also sent me a bottle I never even ordered
This is a big scam and have been on phone numerous times with these idiots /
This is really unfortunate, we are sorry to see this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
I actually am really glad that my bank puts a hold on transactions like this. I fell victim to this scam. I called the company and MADE them cancel my order! I wouldn’t let her talk. Just kept interrupting her and told her absolutely that I need my money back
Yes I was scammed for 193.00 dollars plus the 39.95 and now they have change the number and operation hours
Hi my name is Linda and I too fell for this I ordered a product called Ultimate Cleanse back in April 12/20 off my phone when it came to the end of the process it had a do you want to cancel this order and I hit yes and to my surprise it said my order was successful and right then and there I knew I was in trouble.I called my credit card company Capital One on Monday 4/13 morning and was told the charge had not even posted to my account yet and was told I could not do anything about it until it posted to my account. I should have canceled my card right then and there but really did not want to do that as I used that card for online purchases only. Anyway on April 23/20 I called my credit card company closed the account and disputed the charges ( I had not even received the product yet ) and they told me when I did get the package to return it which I did ( got the pills on April 27 mailed them back on April 30 and the company got them on May 7/20) I thought that would be the end of it.Got my card statement for the following month and the charge had been removed and then in June- July I get a bill and the charges had been reinstated I was dumbfounded call the credit card company again and was told they had proof from tracking that I had received the package and told the yes and sent it right back then they proceeded to tell me they had sent a letter that I had needed to send back to them in a certain time frame (a few weeks) to continue with the dispute I told them I had not received any such letter that was on June 27 they told me they would send another letter today is July 29 and still have not got that letter but it gets better cause on July 9 I got the letter from June 9 ( it was already past the date of June 30 that I had to get it back to them). I called the credit card company July 10 to inform them that I had just received it was told to sit down and write the company and explain the situation which I did and sent them all the paperwork I had on this and mailed it certified which they got on July 18 /20 and have not heard anything. In the mean time I got a bill with this charge and late fees are now accruing needless to say I called the company and blew my stack and the only thing that Jay could say (the account specialist ) is you were outside of the time frame to do anything about it and to call the company and deal with them if I wanted any satisfaction . Well yesterday I tried that and called the company that the Capital One company gave me and got a recording saying that they are not taking any calls due to social distancing I had to laugh it’s a joke. So I called the Capital One and ask them what to do now and was told that he Eric would file an appeal. Well I did everything right and I am not gonna back down even if I have to get a lawyer and sue cause now it is affecting my credit score and it’s a matter of principal but I have learned a lesson NEVER order any thing off my phone! And I did try to file a complaint on this company using the info that I had that Capital One had given me with the better business bureau and imagine this they can’t find any business under that name Ultimate Cleanse in the zip code that I had provided can you believe that?
I was a victim of this too. They charged me $186.20. I cancelled my card, will I still be charged again for every month by these scammers? Do I need to close my account?
Hi, Anna. If you have canceled your card, they will no longer be able to charge you.
They just got me as well ! Thank you! let’s spread the word and help others to do not fell for this awful people ! America was funded in trust . those people are ruining this country ! Sad !!
The person on the other end of the phone at Customer Support said he would transfer me to the proper person to get this taken care of – all it did was hang up on me.
I guess they have really poor customer support here!!!
Adding 2 names…keto go and keto 1500
The comment below by Angels names KETO 1500, and that’s the product I purchased. I returned five unused bottles a month ago (after they made me wait 60 days before they would accept it), and have proof of receipt and it was signed for. They finally acknowledged they received it, and after “holding returned product for two weeks due to COVID”, it’s now past time for me to be refunded. I’m now emailing directly with the finance department (I did get a very helpful customer service person), and “management” has said they’re having problems with their refund system and once the error is fixed, I’ll get my card credited. Oh puhleeeeese! I’ve written back a somewhat scathing message, but seriously doubt I’ll get my $175 refunded. It repulses me when these people use public figures in their advertising, such as Sharks and Dr. Oz, and scam people out of thousands of dollars. And they use a URL of tccsuccess.com in their emails, which errors out, so doesn’t even exist. I do know they’re in Las Vegas, so possibly a gang of disgruntled consumers at their door would shake them up. hah
Got me too. I sent all the unopened bottles back and no refund
100% this just happened to me. Exactly what happened to me. Exactly. Called my bank…cancelled card BUT cancelling doesn’t stop the “pending” transaction. So Cancelled card. They are doing a dispute. There is no way they are going get anywhere! These buttheads are a step ahead of the law!!
try this number 1-833-639-0221 (Keto)they have been jerking me around for over half a year. They do not charge me anymore et I have contacted toe BBB, this company is a total jerk et a real scam. they keep making up excuses etc.
I have a comment waiting to be approved but I just wanted to mention I’ve spent over $800 to trying stuff that just didn’t work with the second product I tried.
Yup can you say pissed, angry, irrate and so on? Now I’m passed all that anger and am just a very sad😭 and disappointed fat Lisa!
I was just scammed this weekend I called and tried canceling but they said I couldn’t I got disconnected tried calling the # back and it’s not in service is there anything I can do too get my money back thanks
Oh no! so sorry to hear that. Hope these two article can help you spot a scam in the future and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
I fell victim to this company July 30. On their website I ordered 2 bottles of pills that was going to cost about $58.00. When I placed the order, they congratulated me for ordering and it would be sent right away. I looked for a window showing my receipt or confirmation of what I ordered and for how much. Didn’t find one. Next day, July 31, charges pending to my account $301.00 (CDN.). I phoned the company but calls could not be taken as it was too busy but they directed me to a customer service site for them which I felt was totally not representing any particular company. The person was courteous but in no way could anything be done about this “mistake”. Could not be undone. I called the bank. They could not cancel charges pending. It had to go on the account, then they would look at it. I hold the banks responsible as I am sure they have a pattern of scam charges that are disputed every month. I was going to cancel the credit card, but pending charges would still go on the account. I will contact them Aug. 4 to follow up on this scam. I thought by refusing delivery. My thinking is that if I accept delivery it will be construed as a legitimate purchase whereas it is not what I ordered.
Those people are vultures. They know every trick on how to screw people.
This is exactly what happened to me something needs to be done
I just received a package deal of buy two get two and I was shocked when my charge came of my bank of $260.00 ! Called the people and asked why it cost that amount when the ad said buy 2 for $45 ea. Get 2 free ? They gave me this big story and I fell for it ! The name on the bottle is Keto Diet, Keto Max 800 Premium Weight Loss ! Is this a scam product ? I’ll keep an eye on my bank and I’ll let them know about this because the money came out in June 27th. And It didn’t get here till yesterday august 5th ! I did speak to someone at this company and noticed I was being charged for a VIP credit and told them I don’t want that and they said there will be no other charges and take me off the VIP … when I thought I was being scammed I did sent them a email and told them I spoke with my bank and they won’t allow any charges to come out from their company HCH…how do I get the real keto product ? Thank for ur time and I hope I here from u soon and I hope this too isn’t a scam ?
Hi, Kim. First off, we are so sorry to hear that you were a victim of this scam. Yes, this product is a scam. Even if you get the product in, it will not do anything. The main ingredient is 800mg of BHB, which is far too little to have any effect. The minimum efficacious dose is about 700% greater than this amount. Additionally, the product is not at all regulated and could contain ingredients that would do more harm than good. We would not recommend taking this product even if you do receive it.
I just fell for a similar scam orders from Instagram on a whim thinking one bottle !! Saw my charge of $307 ! called finally got through went on with same crap of get one order three for less blah blah then he said he would rebate me half the price to my email never happened I started looking at reviews of the pills three weeks later even though haven’t received yet , and saw scam about it I checked my bank statement online again and I was charged that same day agin for $260 !!!! I just called my bank company about it
Have to speak to special department tomorrow (it’s Sunday ) she gave me two numbers to try and call for the company that charged me of course just goes to failed call .. so mad
Hi Tracey. We are sorry to hear that you were a victim of this scam. Unfortunately, most of these numbers are run by call centers that are unable to give refunds (even if you are promised one). In the thousands of people we have spoken too, not one has ever received a refund after calling. We would recommend contacting your bank instead to report the charges.
Is keto gt one of these scams? I was just charged 199 again and didn’t purchase these pills again. Please help my account is negative because of this!
Hi, Blu. Yes, this is a part of the scam. We would recommend contacting your bank and reporting the charges.
What can you do if you have no company name only a address. The phone number doesn’t even work anymore. Have no way of contacting them. Nothing’s working. I was ripped. $226.oo.
Hi, Mary. We are so sorry to hear that you were a victim of this scam! As we detailed in this article, your best option is to contact your bank or credit card company to report the charges as fraudulent. Even if you were able to get into contact with them, you would not be able to receive a refund. We have heard from hundreds of people who were promised refunds and never received this. This is a scam, after all, so they aren’t exactly concerned with customer satisfaction. We highly recommend contacting your bank/credit card company to dispute these charges if you hope to get your money back. Hope that helps and please let us know if there is anything else we can help you with!
Hi! I ordered these weight loss pills also. I have Chronic Kidney Disease Stage 3, and the doctor has encouraged me to lose much needed weight. I gained more weight since being homebound because of the virus. I am usually a little more active. The pills arrived, and so did my bank statements. I had 5 charges. The following is the name, phone# and the amount charged on my bank statement. I didn’t see any of these on your list. Homirew*Homiretrim* 8885109382 4.97, CHS Serenity Health 8336430501 1.99, CHS Radiant Health 5226600656 34.95, CHS LOTUS Health F 8556693157 99.49, CHS Serenity Health 8336430501 9.99. On Aug 20, I called the numbers and got 2 male representatives to answer. Some numbers were no good or no answer. One male did not speak very plain English and we could not communicate very well, and there was no one else to speak with. The second male was easy to speak with and seemed very helpful. He looked at all the accounts, and cancelled the accounts so no more money would be withdrawn from my bank account. On August 24th, 2020, $45.88 was withdrew by GetMusicalSlim 8004905016. I have called them. She told me, that this was a separate account and that this one was not cancelled. I had emails confirming the cancellations, but she said those were not her company numbers. I did cancel this one, got another email, but she would not refund my money.
Hi, Vickie. Thanks for sharing your story. Unfortunately, this story is similar to so many others we’ve heard. Try contacting your bank and reporting the charges as fraudulent to get your money back.
I reported to my bank as fraudulent. Got the money back. And now here it is 6 months later and my bank said the company provided proof that I agreed to the outrageous amount so there is nothing they can do smh. Ridiculous.
I ordered two bottles and was charged for 5 I called and was told they would let me have the 4 bottles for 130 and she would credit my account 70 dollars two weeks later and no refund in my account terrible how people can steal from other had to cancel my debit card just to make sure they don’t take any more out of my account
I attempted to order 1 bottle next thing I knew there were 6 and I was charged 244.00 I called immediately to let them know this was wrong and to cancel it I was disconnected. I called a total of 11 times and sent 9 emails letting them know they did not have authorization to charge my card, and that this was a fraudulent charge and to cancel it immediately. They continued to give me the 90 day or 60 day refund policy, one person said 30 day, I told them that it had literally been 2 minutes no way this order should be processed and sent and it needs to be canceled. She referred me to the “financial department” which is a fraud. then I was referred to the “help” email which is also a fraud. they continued to claim there is a return policy you have to use them and if you can prove they did not work for you then return them. I said again, cancel this order right now and do not charge my card. They charged my card 3 days later. I am still arguing with them and I did report it to my credit union
I ordered the Keto diet pills too. I was charged 6 times on my banking account, all in different names. I was able to contact 2 of the phone numbers and have 2 emails sent to me confirming a cancellation, however in August, the 6th charge showed up. This was under a sixth name and number. The female told me that the other confirmation numbers were not their numbers and this was for one of the other Keto Super Fast. I told her I wanted the money back, she denied the request. Her company name was GetMusicalSlim 8004905016. The others and their phone numbers CHS Serinity Health 8336430501, CHS LOTUS Health F 8556693157, CHS Radiant Health 8556600656, CHS Serenity Health 8336430501, Homirew*Homiretrim 8885109382.
Hey so i fell for the ‘free trial only pay shipping’ scam where theyll charge you in 2 weeks for $89 or so but its only been a week. I’m calling my bank tomorrow and really dont want to cancel my card but would a good alternative be to tell my bank to block additional charges from the source of the original payment of $5 since this is a subscription scam? And if not is there anything i can do to prevent my card from being charged in a week from now without cancelling it? I only want to cancel if its absolutely necessary. Thanks in advance.
Hi, Alex. We are sorry to hear that you were a victim of this scam. Unfortunately, the only way to prevent future charges is to cancel the card.
I’m a victim also. Your story is almost exactly as mine.
This has happened to me and I have sent them an email requesting a refund and I want cancellation of any future orders which I did not agree to. I live in Australia and cannot believe that this company or crooks should I say are still operating.
I had a very bad reaction to the first two capsules and I am so disgusted with this company and you should be reprimanded for the scam you are practicing to just exploit poor people.
I, too, fell for the FREE SAMPLE! STUPID, STUPID, STUPID!! I discovered the pending charges today. I locked my credit card and will order a new one. The most they will steal from me is $99.82 plus $99.84. DAMN! I know better!! Now, I have no receipt or company name to call and cancel. My free sample came from a shipping company called: Ship Corner, 2810 E HILLSBOROUGH AVE 11518, TAMPA, FLORIDA 33610
. The name on my bottles were COMPLETE KETO and COMPLETE DETOX.
Stupid, STUPID!!!
This is the one that got me. It’s been a long time but I think I managed to dig up a number if I’m recalling right. First girl hung up on me. I called again and threatened better business bureau if they didn’t refund me. Pretty certain they did. Hope you had success too.
I tried to cancel an order ( of what I thought was 1 bottle ) they took out of my debit card for 5 bottles . I am retired & living on a fixed income I can’t afford this . I called them immediately to cancel & get a refund . I was told to wait until package arrives & then call back for mailing label , to get my refund .I would cancel my card to prevent anymore charges but then how would I get my refund back ?
Hi, Linda. First off, we are really sorry to hear that you were a victim of this scam. Out of the hundreds of people, we have spoken to and promised refunds, not a single person has received one. This company is scamming people and have no intentions of actually issuing a refund. If you cancel your card and report the charges as fraudulent, however, your bank will likely credit the money back to your account.
I ordered 4 bottles from this company. I received a call the next day saying I needed to order the “booster” because the Keto does not work as well by itself???? I ordered the booster because I wanted the Keto to work properly. These products caused severe and sharp abdominal pain so I had to stop taking them! I called the company who said I could not return them for 90 days and they would send me an email at the end of the 90 days (credit card companies only give 60 days to dispute a charge, this assures them they will get paid, I guess). I never received the email. I did call them after the 90 day period and was told they would “graciously” allow me to return the product anyway since it was their fault I did not get the email. I give them credit for that anyway. After I returned the product, I waited the appropriate amount of time (7-10 days) and called them. I had to verify how many unopened bottles I was returning!! What is the point in providing a return number and address if the customer has to verify the number of bottles returned!! This is really fishy to me. I hope I get my money back, but at this point, I am doubtful. DON’T ORDER FROM THEM–IT’S A SCAM.
Were you able to get a return shipping label?
I, too, fell for the Keto pill scam. I told my daughter what I had ordered and she told me that it was a scam. I called my bank and cancelled my card, they issued me a new one. I tried to cancel the order but allI I get is a busy signal. The name on the bottle is Limitless Keto Trim, phone #8443846457. I ordered 2 bottles for $104.98, I rec’d one bottle today, tried to call again and cancel the balance, there again nothing but busy.
I just found out that my retired/ disabled veteran husband opened an email and ordered this product without my knowledge. Unfortunately they hit his debit card 4 times for a total of $625.37 over a 2 week period of time. I’ve canceled the card and although I’m going to try, I’m sure we will never see that money again.
I was charged again after ordering 2 bottles which turned into 5! I thought well I’ll be losing weight… now i know why I have lost None! The pills don’t do anything! I finally stopped taking them. This is SUCH A LAME SCAM and they should be thrown in jail!! Finding comfort I’m not the only one but that’s sad. Really what does the BBB do against them except blacklist the co.? Who can shut these people down?
After reading a few posts on this site I realise how I too have been scammed by the keto add on facebook endorsed by shark tank. I have locked my credit card and I think I will cancel it just in case the charges continue even if its locked. These scammers low lifes have no respect for human life and they should be charged by law.
Hi, Donald. We are sorry to hear that you were a victim of this scam but are happy to hear you have already taken the steps necessary to prevent further charges from occurring.
Do you have a ph number for the company that sells the advanced keto pills? Tis
Hi Katrina. In our experience, calling the phone number will not help. We have spoken to hundreds of people who were victims of this scam and many have spent hours on the phone with this company to be promised a refund that they never received.
Hi! My name is Angela Last Febuary I wanted to try Keto I asked for 1 bottle. They sent me 5 bottles and charged my credit card 200.00. I sent it back unopened. They recieved it. They never took it off my card.
Hi, Angela. We are so sorry to hear that you were a victim of this scam. The best thing to do is to contact your bank or credit card company and report the charges as fraudulent.
It happened to me to and so I called there number and ask how much I was charged and she said$4.95 but I didn’t call back in time so now my Bill is$94.94. I didn’t know this until the fraud department from my bank sent me a text then I put 2 and 2 together I ordered from cs@trydynamizeketo.com but the name that made the charge was Excellent body solutions…. the end, WOW.
I fell for the free trial. I looked for the clause about future charges, but didn’t see one. I paid with a $10.00 gift card to ensure they can’t continue charging me…just in case
Hi Koopa. That was really smart of you to use a gift card! We are happy they can’t charge you anymore!
Is the Keto Premiere a scam as well?
Hi, Saffron. Yes, it is.
Hi
There is another name to add to the list of keto scam names as I have just been duped out of £169 total when in reality was told it would only be £53 on a BOGOF offer. To add insult to injury I was then charged automatically for a keto cleansing bottle for £50 again not agreed to . No mention of subscriptions when placing the order either but am led to believe by my bank when I spoke to them that they will keep trying to take payments ! I have spoke to my bank who have put a block on any further transactions via their details provided and ordered a replacement card but even then they can still try to take under a different name? Please add Try Keto Health to your list to hopefully advise others not to purchase anything from them in future. !!?? I have emailed the company upon receiving an invoice stating I did not agree and request a cancellation and refund but don’t hold out much hope and once the payment debits I will then raise as a dispute to try to start proceedings to claim back
Hi, Dawn. We are sorry to hear that you were a victim of this scam but are glad to hear that you filed a dispute. We will add the company to our list.
DONT BUY FAST FIT KETO!!!! SCAM! I AM HAVING TO GET NEW BANK CARD. I HAVE FIVE MO.S OF CRAP AND I WAS REALLY NEEDING TO LOOSE FOR HEALTH REASONS. BUT WHENEVER I WENT BACK TO LOOK AT THE PRODUCT I ORDERED ON THE WEBSITE IT IS NOW ANOTHER PRODUCT. THIS NEEDS TO STOP!
I bought these ‘Keto you’ pills from a website called tryketoyou.com and they were only 6 dollars so that’s why i picked them. WAS A TOTAL MISTAKE, i only had about .23 cents in my account for like 3 months because i always use cash and as soon as i got my tax return money all off it was charged to ‘keto detox’. I immediately called my bank and had them file it as fraud and had to cancel my card, hopefully i get my money back!!
Hi, Nataleigh. We are so sorry to hear that you were a victim of this scam. It sounds like you are taking the right steps towards getting your money back, though!
There is a couple of people answering to phone for customer service.i was over charged so thug pretender to put my money back on my card after getting all my info.theg took all my money out of my account.going to file a police report tomorrow
I am a victim as well. I cannot find the customer support to call and get my refund back. I don’t what else to do.
Hi, Sammie. We would recommend contacting your bank or credit card company and reporting the charges.
There is no one to call and no one replies to the messages. Said full refund! Out $200.00.!!!
Hi, Pam. We are so sorry to hear that you were a victim of this scam. We would recommend contacting your bank or credit card company and reporting the charges.
I was so excited. I have been heavy all my life. I’m up to 300 lbs now. I don’t eat any more than any one else. I have to have both knees replaced and the doctor won’t do because I’m too heavy. I have fibromyalgia as well and can barely walk. I thought this was the answer. I took them for over 2 months and NO RESULTS. I really just want to cry. The financial pat has been taken care of. My bank contacted me first. I told they charged me way more than they should have. They returned the charges and closed out my account. SHAME ON THEM, THEY TOOK ADVANTAGE OF PEOPLE THAT REALLY NEEDED THIER HEL0.
In September 2020 I fell for the ketogenic pill scam receiving 2 pots of pills free, although I only ordered 1, but having to pay for the postage which was about £9. Some 2 weeks later I was billed £90 for each pot but fortunately I had not opened them because they came while I was on holiday so I was able to return them and cancel receiving anymore although I had to pay for postage and Insurance.
Yesterday I was checking my bank accounts and found that a payment on my credit card of £83.23p to a company called TRYKETOFITEX although it has been several months since I have had any contact with them. I immediately contacted my bank to block this company but I can see they keep changing their name so it looks like I shall have to get a new credit card.
Hi, bob. We are so sorry to hear that you were a victim of this scam. It sounds like you are doing the right thing by getting a new credit card to prevent further charges.
I was also a victim of the keto scam. I did what others did and called to get a return after seeing an additional $120 charged to my card. They wouldn’t budge and only gave me a 50% return. I really need the rest though. But they won’t give me a 100% refund. What do I do now?
Hi, E. We are sorry to hear that you were a victim of this scam. We would recommend reporting the charges to your bank or credit card company. Best of luck!
I ordered months ago and they still keep charging me even though I only bought for one time only. Do you know the number for their customer service?
Hi, Catherine. We would recommend canceling that card. Even if you get ahold of customer service, this is a scam company and they have no intentions on stopping the charges.
Ordered 1 bottle of Keto $6.89, was very careful not to order any additional promotions. I received an order confirmation email from care@buyidealscience.com for just the one bottle. The security details on the email stated mailed by sendgrid.net . Weeks later I Received 2 bottles in mail. one says Ideal Science Keto Ketosis support blend and the other, which I did not order says Ideal science cleanse Internal detox blend . I went to look up the ingredients online and discovered the scam. Soon after I received cc statement and discovered the additional charges. The one charge I authorized in early April appeared on statement as Novacare keto and listed phone number of merchant at 888-565-2157 LA. Additional charges appeared on my statement for Nova care detox for $6.77 for same as first order and then two additional charges appeared 3 weeks later for 89.77 & 89.89. I cancelled my card immediately as soon as I saw the additional charges and my cc card company told me to contact merchant directly, that they could not dispute yet bc I had authorized one of the four charges. I contacted merchant # listed and spoke with “Oscar” who said he was unable to locate my account with my email, phone or cc info and apologized saying they are having difficulty locating peoples accounts. I called my cc card company back and told them what the “merchant ” told me and they agreed to process a fraud claim.
I ordered 2 bottles got 6 ! Cost $ 260.00 , out of my account . They came with no return address no way to contact them !!
I tried to cancel and get a refund and was told they would cancel but I would only be recieving $66.35 of the $238.00 that they charged me
Pharmalite XS Keto is a fraud. They took $200.00 from my bank account without authorization from me. Please do not give them any information at all. I have already notified my bank not to process the two transactions. E
I just received Keto and mango cleanse. Free w/$5.99 shipping. It is not the same that was advertised. Also The keto bottle plastic ring was broken, no safety seal and 54 pills in bottle (should be 60). I have never been a victim of a scam, thought this one was okay…..it was on shark tank and they backed them. Afraid of what comes next.
Hi, Brenda. There have never been diet pills on Shark Tank. This company faked videos and images to make it appear that they were in fact on the show, but they never were. This is a scam.
My sister ordered the Keto one shot and ultra boost. She is on a fixed income and these people took out 48.00 the first time and May 15 they took out another 230.00 . These people need to be stopped.
Hey Amy I ordered their product and spent around $200 and I immediately after finding out their fake and a scam I asked for them to cancel my order which then they shortly after got back to me and said they canceled the order and said they refunded me back to the bank card I used then sent what looked like a confirmation email that it was sent back and that happened a week ago and still haven’t received anything back. Wondering if anyone else had this happen to them and also if theirs ways I can go about getting the money back
Hi, T. This has happened to a lot of other people. From everyone we have spoken with, no one has actually ever gotten a refund. We would recommend contacting your bank or credit card company.
Just had something like this happen to me about an hour ago. This one was Keto Burn 5x, I was under the impression that I was “only paying shipping” to try this product, and I feel so stupid now. Nowhere was it listed that this was actually a subscription, despite how many times the “supervisor” told me it was on their customer service number. I told them I needed a refund after being charged $93.95 unexpectedly, which she kept refusing telling me it was “in their terms and conditions”. There were none provided, no mention of a subscription, and nowhere did it say that it would be $93.95. There was nothing that said you were agreeing to terms and conditions either. I’m absolutely disgusted that people can act in such a way, I told the person this was from my emergency money and she was completely flat and heartless. Thankfully it was off of my Venmo debit card rather than my actual bank account, which I keep in case of emergencies and if there’s a gift I want to buy for the person who’s on my joint account. I immediately contacted Venmo’s customer support with a screenshot saying it was an unauthorized charge, but their support isn’t open until Monday. I hope it will be able to be resolved! I also disabled the card. Do you have any other tips about what to do? Thanks so much!
Hi, Nico. It sounds like you are taking the right steps. Contacting Venmo is going to be the best solution to trying to get your money back.
Hi, this Jim. I’m so tired of this keto scam I cought just scream. I was also scammed as you can see. They get you at point of sale.
My deal was buy 1.bottle and try it. If you like what it does, they would start their never ending distribution plan. Well I bought 1 bottle. I never contacted them to activate my program, so I thought it was over. While looking over my bank statement, that’s where I found the scam. Not only did they activate the program without my authorization, the invited two other vendors to join on band wagon. It’s to late in the month to get a new card, and as so many others say, the bank can’t do a thing until it clears. By that time the second one is w a waiting as the third one just popped up. You can bet ad soon as my auto pays are clear, I will have a new account. When I try to call, the number is no longer in service, and the email address gets returned. I’m lucky the amounts are small. I’ll write it off as a learning experience, and be done with it.
Returned my merchandise on 4/23/21. Have called 13 times won’t return calls or give me other numbers to call. I have $335.00 in refund coming but like I said NO one will help me. Now their saying it’s over 30 days and can’t return products. But I have been trying to reach them for the past 4 weeks. Please help
Hi, Dana. We are sorry to hear that you were a victim of this scam. We would recommend contacting your back or credit card company instead of this scam company and reporting the charges as fraudulent.
The phone numbers that I have are now saying they are disconnected, the chat feature doesn’t work, but the website is still up. Are there any updates on this fraudulent company in Las Vegas? Is there a phone number to contact them?
Hi, Vicki. We would recommend trying to contact your bank or credit card company rather than this scam company.
I fell for the scam when I called the keto customer service I was told that other distributors also sell keto one shot and now I can’t find a number a person or anyone to help me retrieve my hundred dollars back plus now I have to call the bank and find out what to do !!!
Hi, Jil. We are sorry to hear that you were a victim of this scam. We would definitely recommend contacting your bank and reporting the charges to try and get a refund.
I’ve been trying to call them but I’m not getting anything from them but a deadend
Hi, this Jim. I’m so tired of this keto scam I cought just scream. I was also scammed as you can see. They get you at point of sale.
My deal was buy 1.bottle and try it. If you like what it does, they would start their never ending distribution plan. Well I bought 1 bottle. I never contacted them to activate my program, so I thought it was over. While looking over my bank statement, that’s where I found the scam. Not only did they activate the program without my authorization, the invited two other vendors to join on band wagon. It’s to late in the month to get a new card, and as so many others say, the bank can’t do a thing until it clears. By that time the second one is w a waiting as the third one just popped up. You can bet ad soon as my auto pays are clear, I will have a new account. When I try to call, the number is no longer in service, and the email address gets returned. I’m lucky the amounts are small. I’ll write it off as a learning experience, and be done with it.
I purchased Keto Boost in desperation of an upcoming family wedding. I’ve was on a partial Keto diet for 6 months but put weight back on after stopping it.
I realised straight after the sale that it contains caffeine which I’m very intolerant to so phoned their ‘customer support’ line who told me their ‘managers’ would give me a refund. No such thing occurred and the product arrived 2 weeks later (to the UK). I would not touch this product now as its obviously a scam. Thanks to your information I’ll contact my bank immediately and block any future payments.
Probably not even worth trying to send it back. So upsetting!!! Why can’t they be stopped? Even though they’re changing their name, it would be easy to search for the set up of any new similar products!!
I too was scammed. Didn’t realize they were charging my account monthly. Really angry. The little insert that is enclosed in the package has no return information only a thank you for your order. if you read the fine print on the back of the container there is a web address (that does not work) cs@trydynamizeketo.com, there is also a phone number 855-971-0019. This one is called Dynamize Keto BHB and the advertisement used Steve Harvey and his wife. I called and cancelled the subscription. Talked with Jody who assured me my subscription is cancelled after trying to get me to agree to half off and then 75% off. I also called my bank and ordered a new card. Will keep a close watch on my account to make sure no additional charges are made.
I am also a Victim of this scam. I was buying it as a gift. my boyfriend said he wanted to try it. When I looked it up the Shark Tank team appeared on screen and it directed me to receive a free bottle. I knew it would cost me something. It took my card information right away and did not show me the price until I clicked again. Then showed me 3 offers. It said 1 bottle was $62.50. U.S. Well it charged me $4.99 U.S. shipping and another charge for $129.00 U.S. Total over $157.00 Canadian showing the purchase of 2 bottles. Date. June 14, 2021 The new name Keto Advanced 1500.
Hi Amy,
I am currently disputing (through the economic impact payment prepaid card company) charges of $96 & $97 which showed up 2weeks after ordering a “free” bottle of Keto and “free” bottle of Cleanse from Agility Fit (who also claimed to have been on Shark Tank).
There was nothing in their ad on their site indicating any kind of obligation to continue ordering, a membership, or etc. It was just ‘Pay for shipping and get a free bottle’.
Well I got the free bottles of Keto and Cleanse which they charged $4.95 & $4.99 as stated. Then they not only charged that $96 & $97 to my card 2 weeks later (I am assuming for the next month’s bottles of Keto & Cleanse) But They Did Not Even Send The Bottles.
Anyway, I am wondering if you have ever heard of the name they used . . . Agility Fit . . . or the name that showed up on my credit card statement which is . . . Rise Absolute Body Method . . .
The phone number listed next to their charges is 855-393-0806. But it just goes to some call center that you end up going round and round with and get nowhere.
Thanks for all your work exposing these scammers. I am on a very low fixed income, live in subsidized housing, and just had the last of 4 surgeries this year… I can’t afford a car, or buying Christmas & birthday gifts anymore, go anywhere or have any fun. I’m so depressed and being laid up, unable to even leave home for weeks at a time while healing from surgery, that I just wanted to lose a little COVID weight and get an energy boost and thought I’d treat myself to something I usually cannot afford by spending $10 for the shipping of these keto pills. I can’t afford to lose $200 from my pandemic payment (I have been so frugal with it, as I am with all of my money, that I still have almost $300 left – $500 if the credit card refunds what Agility Fit stole from me). But I need that to pay the next couple month’s of utility bills. So I just wanted you to know how much I appreciate what you are doing. Thank you and God bless.
Sherrie’
Hi Sherrie. We are so sorry to hear that you were a victim of this scam and truly hope that you are able to get reimbursed. We have heard so many stories just like yours, which is why we are working so hard to try and get the word out there.
Please cancel all orders. And send me a refund. I sent everything back to you on June 19th 2021
Hi, Deborah. We are not this company. We have put out multiple articles and videos debunking these products and are just trying to spread awareness for this scam. We recommend contacting your bank or credit card company to report the charges.
I am a person who got scammed by this supposed keto advantage and they will note return my money. want to charge me for a return . How do i report this scam? Linda
Hi, Linda. We would recommend contacting your bank or credit card company to report the charges.
Oh my God how many are there of us. Just wanted to look a bit thinner and look good are the keto pills I have any good or shall I just put them in the bin they cost me £200 and now I to have found money going out of my account to LFC LNSE for nothing have been in touch with my bank and I am going to cancel my card don’t know if I will be refunded. A lesson learnt the hard way
Please add Kure Keto/Kure Diet/Kure Cleanse to this list!
I have never dieted at all in any way! (I only weigh 135 lbs & am 5’8″) Yet I was charged $55 on June 3rd 2021 by -trialyearroundketo.com. for something. I have never received anything! I certainly did not order diet pills! Thought I’d share that with ya’ll. I stumbled on to your site while trying to find these scammers.
Hello. Are keto complete pills also scam?
Hi, Kave. All keto pills are a scam. There are no legitimate keto pills.
Today I was charged twice on my credit card for $198.78
I called the company they offered me an $80 refund I told him no way first of all I did not order it I had to call and cancel my credit card and hopefully it will not go through but I couldn’t get a definite answer on that
Hi, Linda. We are so sorry to hear that you were a victim of this scam. We would recommend reporting the charges to your credit card company to try and get a refund. Hope this helps!
I am a diabetic and I do not take anything unless my doctor prescribed it
I never even put in an order for these at all and they had charged me $44.98 and didn’t even know what it is but that money was supposed to pay one of my utilities so I need my money back ASAP
Hi, Kathleen. We would recommend contacting your bank or credit card company to report the charges as fraudulent to try and obtain some of your money back.
These scammers find suckers who want a quick fix with no work. You don’t have to be a genius to know these weight loss claims are absolutely ABSURD.
Does tryketo.com exist?
think may be scanned as did a trial and now they keep arriving.
Thanks
wendy
Hi, Wendy. This is part of the keto scam. We would recommend contacting your bank or credit card company and canceling your card.
https://reportfraud.ftc.gov/#/faq
This is the Federal Trade Commission FAQ on reporting scams. I suggest everyone report the fraudulent activity to them and file an official complaint!
The one I got scammed with is one shot keto for 199.99 plus 39.99 for one bottle plus 5 more bottles. I called customer service on e to try & get the order cancelled & get a refund. The lady I talked to told me that I have to give them my order #. So far I haven’t been able to come up with it. I’m going to call them back & try again, I will reply again as to what they tell me. Thank you.
3 days ago my husband ordered optimal max keto, buy one get one free, today they charged our account 200 for one transaction, and 70 for another when he only ordered the one type the others are detox pills supposedly that he never ordered. After talking with customer service they are completely scripted as I talked to 3 people that said you have to buy 5 blah blah blah, I told her I am looking at the ad and reading it to you, she offered 120 back I said absolutely not, I e already contacted my bank and I have to wait until it posts to dispute the charges, this is absolutely crazy, she kept talking over me and repeating herself like she was reading off a piece of paper. Hopefully the bank can help but everyone be carful
Greetings. I live in Australia. On the 28th May 2021 I received a post on Facebook Stating that Dr. Phil and DR. Oz had over a period of 4 years and 40 Scientists, developed a highly efficient Carbinols Oil and to receive a free sample bottle they tell you to open a particular site. I did this as I have chronic shoulder pain and not have had pain relief in a long time. I have a friend that had cancer and the same oils that were prescribed by her doctor were very effective in her pain management.
I was taken to this site and ordered one bottle thinking that I would also receive the free sample as well.
When I checked my bank account statement, I discovered that they had charged my account for $256:44 — I was shocked and contacted them on their “Chat Line” to ask them to cancel the order and refund the amount FRAUDULENTLY CHARGED. — They refused, stating that the order was already processed and it was impossible for them to cancel and refund.
I immediately contacted my bank and reported the FRAUD and SCAM and they advised me to CANCEL my Credit Card and they would issue me with a new replacement card within 3 to 5 days. Which they did and I received my new card on the 4th day. All occurred within 3 hours of me realizing that I had been subject to FRAUD and a SCAM.
I discovered that the companies/organizations that were involved were.
Prime Health Zone.com
Keto Complete Team
Beauty Modawi — the ones that deducted the money from my account.
To confirm all of the aforementioned – Simply conduct a search of
Dr Phil Dr Oz Caniboil fraud on Utube. You will clearly witness Dr Phil and Dr Oz exposing the FRAUD and SCAM
and
Prime Health Zone Fraud. Showing many other people that also have been scammed.
Kindest regards
Yes, they claimed they come not refund my money because of a technical error. First their refund system was down, then they sent miss information. Then they were fine to send me a check. How can they legally keep doing this? I don’t understand how they get away with it. Oh and also I had to keep the product for 60 days but one have 90 days to return on the satisfaction guarantee. They have their staff trained really well and all of these people are real assholes. So I’m getting a replacement cc from my bank . Also, the first dispute was not authorized by my bank because they were sent the agreement I supposedly signed, which I did not, so my bank said they could not approve it. But now they are, because they tried to call them for me and got the run around too. They sent an email to the refund tcc solutions management group and got a turkey answer. So finally canceling this card and getting a new number etc for everything which is a huge hassle for all my payments setup on Auto pay. SHARK TANK you should refund everyone’s money to them and turn this company over to the authorities
Hi, Marie. We are sorry to hear that you were a victim of this scam. It sounds like you are taking the right steps, but we would recommend reporting the charges to your bank as fraudulent. It should also be noted that this company is in no way affiliated with Shark Tank. They stole Shark Tank’s name and images, but this product was never on the show.
Thank you so much for putting this info out there. I understand shark tank claims and I hope they will all come out against the company.
Hi, Paula. Shark Tank actually has released several videos and articles on social media and on the news but unfortunately just didn’t see it in time.
I was dumb enough to order the keto one shot pills also. I ordered 1 bottle and was charged for 5 bottles. I
been trying for almost 2 months to get my money back 198.70. Sent 5 emails ( NO REPLY). Made 5 phone
calls only to be promised that I would be refunded in1 to 3 days. (NO REFUND).
Hi, Lisa. We are sorry to hear that you were a victim of this scam. We would recommend contacting your bank or credit card company and reporting the charges so you can get a refund.
I contacted and cancelled my credit card. The card will not credit the $99.84 for charges related to Unlimited health keto. They state UPS delivered the products. This company was not listed on the BBB website when I tried to file a complaint.
I also receive multiple texts from various Shark tank keto supplements I’ve tried to reply STOP and blocking the numbers.
Purchased these pills for my father in-law. Payment went through and never received my pills… its been over two months now! ill be calling me visa today. You have kept billing me and using my visa with no pills.
This company is a scam!!!!!!
Good luck guys! your being reported.
Hi, Danielle. We are in no way affiliated with this company. We are simply reporting on this scam to try and spread awareness and help prevent people, like you, from losing hundreds to thousands of dollars. We have released multiple Youtube Videos and articles about this scam in hopes that we can prevent as many people as possible from becoming victims.
I an having loads problems and they keep trying to take my money I have cancelled card you can’t get any sense from customer service
I only wanted to order one trial bottle for 39.99 but instead they charged my card the 39.99 plus 234.00 I want my money back but keep getting the run around I send the package back and havent got my refund yet my family is hungry need food I have no money
Hi, Gina. We are sorry to hear that you were a victim of this scam. Honestly, you aren’t going to receive your money back from this company, even if they promised to. We have spoken to hundreds of people just like you who were promised a refund but never received it. We would recommend reporting the charges to your bank or credit card company instead to try and get a refund.
I just realized that this is a scam. I ordered the one time 14 day trial, just had to pay shipping. I just checked my bank account and was charged two transactions of $96.95 each. I cannot find a phone number to call. And I used my debit card so my bank can’t cancel it. Does anyone have a phone number that works?
Hi, Kathy. No matter what phone number you get, you are not going to receive a refund. Thousands have been promised refunds and out of all of those people, we haven’t heard of a single one receiving a refund. This is a scam after all. We would recommend canceling your card and reporting the charges to your bank instead. Hope this helps!
i got scamed no money back from them or my bank canceled my debit card they took out 91.95 twice
Hi, Sara. We are so sorry to hear that you were a victim of this scam. We could recommend canceling that card and reporting the charges to your bank.
I purchased Keto GT about a month ago. I bought the buy 3 get 2 free deal. Supposed to be $39.99 but I was charged $199.00. I have taken it for a month now with absolutely no results, no weight loss and no fat loss. I have tried to find a phone number or email address to contact them about a refund (which was supposed to be guaranteed), and can’t find any contact information. Then I found all these websites about a scam. What can we do?
Hi, Pat. We would recommend contacting your bank or credit card company and canceling the card, as well as reporting the charges as fraudulent.
Is it possible for you to list the companies that are NOT fake?
Hi, Jeanie. There are no companies are that are not scams. Keto pills are a scam. It is impossible to fit the amount of BHB you would need to have an effect in a pill.
Hi Amy,
I too fell for this craziness! But, what I am now finding out is that apparently the company that sent me the pills appears to NOT EXIST. They said I would receive an email with an order confirmation # – but never did receive such an email. An internet search for the name on the return address provides ZERO results. The charge on my CC states that there is no company information available. What do I do now?
I do plan on calling the CC company tomorrow to see if they have any additional information on the company that charged my account.
I also plan on going to the Post Office to see if they can give me any company information as the mailing label was printed by them or provided to the sending company by them.
As you have so wonderfully recommended I will report the charge as FRAUD, cancel/close my CC account and request a new card.
Thank you so much for all the information you have provided to those of us who fell for this!
If you have any suggestions on how to locate a seemingly non-existent company, I would welcome your suggestions.
Thanks!
Hi Cheryl, we are so sorry to hear that you were a victim of this scam but it sounds like you are taking all of the appropriate steps. We have run into the same issue. We have been able to track down a few of the brands, but they are all smaller companies within companies, within other companies, and so on. It has been impossible to track down the originator. We will keep you up to date if we find any new information!
I can’t believe I was just scammed too by the keto one. Man, this really sucks. I hope my credit card company is going to refund me and I have already cancelled my card. Now tho as a result of just being scammed, I see you offer things like courses and such. I have a question. How in the heck do I possibly sign up and give banking details or whatever again, I feel so stupid already for just being scammed. I would feel extremely more stupid if all in one page I read all about the scams and then at the bottom I order up a course or whatever else. How do I do that?
Hi, Colleen. We are so sorry to hear that you were a victim of this scam. To answer your question, if you are interested in scheduling a call to talk about anything we offer please email contact@ketogenic.com. We can hop on call with you and help provide any information before making any kind of payment.
I just ordered the Keto BHB as a free no risk trial last week. I haven’t even tried them yet, and my bank called me and said they are already trying to pull money out of me account for these pills. When I got these in the mail there was no invoice. I got the return address and googled the website. I got a phone number, but it was out of service. I am retired with a fixed income. All I wanted was the free trial. If they worked, I would have continued to buy them, but with no cancel information, I can’t even do that! Can anyone point me into the right direction to get this resolved?
Hi, Nora. This is a scam and there is no way that the company will resolve the issue. We would recommend contacting your bank or credit card company and canceling your card to prevent further charges. We would also recommend reporting the charges as fraudulent.
I received a winner’s “offer” to pay $6 “shipping only”. I never purchase this way but it appeared legit.
I’ve now been charged $96.
I called customer service who stated they could only cancel the membership but were not authorized to refund.
The lady said said “because the word ‘trial” was used, I should have known I had to call.”
I asked for a number to call where I could dispute charge/be refunded. She said there is no number. There is only he website: pharmalitexsketo.com that I could use to contact.
Hi, Selli. We would recommend contacting your bank or credit card company and disputing the charges through them.
Amy
Thanks for trying to help. I don’t know the details of my scam, nor if I actually got reimbursed it was probably early 2020. I’ll look at my records but I’m sitting here looking at the bottles. Someone else mentioned them. Just pay shipping complete keto and complete detox. Top Keto Research w a NM phone number on label. I found the product available on both Amazon and Ebay while trying to do some research tonight. These major corporations need to know too. Again thanks for this post. Probably a bad idea to take them since we know the company is trash. Bummer.
I was scammed out of $89 from them. Does anyone have a customer service number? I have no paperwork or email with ANY info whatsoever. I filled out a form and bam. Got NOTHING but a bottle in the mail, with no info at all. :/
by the way, my bank made good on it and they also cancelled my debit card. But I’m STILL angry and would like to talk to someone at that company.
Hi Roberta the same thing has happened to me here in England, I was charged 3 payments of £88, thankfully my bank has refunded the money. Like you I though I was getting a free trial and payed £7.95 there was no mention of an ongoing subscription. My bank supposedly put a stop after 2 payments where taken but I was then charged another similar payment. I’ve closed my Account with the bank who admitted that by changing the name slightly when the Keto company request a payment it bypasses the banks security.
We too were scammed. Tried to order one bottle but got charged for 5. Of course no luck with their customer service. Say we agreed to try for two months then can return.
I have cancelled my card however MasterCard says I must wait for 15 days before filing a dispute. Has anyone had luck getting MasterCard to refund this? What if I receive a product, does it still count as fraud?
Me too!
I ordered the free trial pay S&H $6.95 … via the authorization on 30th August 2021. The charged $96.95 on the 16th September 2021.
I never received the product. The customer service numbers don’t work .
I’ve canceled the debit card immediately and filled out the fraudulent claims forms at the bank.
The bank will not authorize transactions and filed a fraudulent dispute.
Billed as
PUR FIT VITALITY TRIM P
Now whether or not I get to keep my money or not is another thing but I will give the bank this site . I’ve read the terms and conditions complete nonsense.
I’ve also received 700 e-mails in 10 mins and had to close an e-Mail account.
Thank you for this and my heart goes out to those that have been heavily effected … write this one up to experience.
Hi, Mark. We are so sorry to hear that you were a victim of this scam. It sounds like you took all of the right steps to try to get your money back.
hello Shikitiea Spell , I am a victim of the same scam the phone number they gave me was 833-643-0501. and no your bank does not help you get your money back . how I know is . I just was in court with a racist judge that already that had agreed with bank of amer company before . I could do my zoom meeting with them . the said I that I was a member and I was a regular buyer on a daily basis .So my case was denied for everything .
Hi, Shikitiea. We are so sorry to hear that you were a victim of this scam. Can you clarify what you were in court for? Normally charges are disputed directly through your bank and a judge is not involved. Thanks!
Hi,
I have just beenThis product is sold as a 60-day program with the price and product being divided into 3 installments. Depending on the selected number of products the price per installment will vary. For 2 bottles, each installment is £119.49. For 3 bottles, each installment is £159.85 and for 5 bottles, each installment is £198.78. The 60 day program begins when the customer signs up, and then the first installment is due 30 days after the initial purchase, and the final installment is due 60 days after the initial purchase. The secondary product is optionally sold as a two bottle add on purchase with the initial order. scammed also £170.00. I did not read the terms and conditions but I just have .
I had only had the product 11days and got the email to say my trial had ended and they have taken the full amount for the product.
Thank you I have cancelled my card. I am fighting to get my money back.
I ordered a trial bottle it said for FREE just pay shipping of $ 4.95. I received the pills in a bubble wrap brown bag . In May ,… June and July I was charged $95.00 I called my bank and what showed on my bank statement from JOLLYYOUTHBOLDS Phone # 855-644-2561.So I called and spoke to customer care. The man said I had 15 days to cancel my membership .. I said I joined no membership and I only ordered the FREE sample for $4.95. He was very nice and said they have 100% guarantee, and he would remove me and return my money . I informed my bank and the gave him till September 15th to respond to a letter they sent because no money was returned to my account . Make a long story short …They sent my fraud unit a order form I supposedly filled out . I never did but the company refused to return my money and my bank took their word BECAUSE they said I ordered from them it didnt matter . They closed the case. Im 64 living on 800 a month and those **** charged me twice $94 95,in June and July . My only course now is to try and work with the company according to my bank . I wont be using Key Bank for much longer !
The bottles (detox & daily) are labeled Pharmalabs Keto. I just had 2 charges for $97 taken from my account. When I called the 855 number, I spoke to Michelle. She refused to cancel the charges, told me her boss does not take calls and there was nothing I could do. I asked about returning them because they had not been opened and they so not take returns. I live on a fixed income and to have almost $200 disappear is devastating. Since I won’t have money for groceries, I am bound to lose weight.
I tried the product and it did absolutely nothing for me. I called them for a full refund and they told me they could only give me back $40. I lost $30 in this transaction!
I have been having the same issue as many of you…I ordered the buy 3 get 2 free Keto 1500 under the assumption that the cost would be less than $40 (as was indicated on the website). Once I put in my credit card information, I got a text confirmation saying that the cost was $198. Of course, I immediately called Customer Service and they told me that they couldn’t issue a refund because the request goes directly to the shipping centre and has already been processed – even though I called them immediately after ordering and there had been no transactions on my card yet…I also got the same run-around spiel about how the Terms and Conditions only allow them to issue refunds after 60 days of trial. This is extremely misleading since I was only agreeing to pay the $40…They refused to provide me with a refund so thanks to the tips here, I immediately cancelled my credit card and informed my credit card company that the charge was fraudulent. Hopefully this will be the end of it…!
I am currently waiting to get my money back, I have cancelled my card that was used. Once it clears my bank will refund the money… But right as I was on the phone with my bank I got a text message they were trying to get another 90 bucks from my bank. But I transferred my money before they could take anymore money. I am Soo pissed right. No where did it say it was a trial and I’d be charged automatically… And of course there is no way to cancel the trial if that is the case. My family and I currently live in a hotel because our home was sold out from under us while we were renting it. And it took my room money and Halloween costumes money for my two little ones. My husband and I already live paycheck to paycheck
My mother is 67 , they offered 1 bottle for only shipping cost of $4.95 to try it .Well my mom’s credit card was charged $295.00 , they sent 5 bottles .. Our whole family has tried since last year to get mom’s full refund reimbursement , have not got any response AT ..This is an out rage to take advantage of a senior citizen like that , and not ever respond to offer her money back or anything ..She lives on a very low income as it is .It made me angry at my mom for even wanting to order 1 bottle ..And then charging her almost $300.00 dollars , sending 5 bottles?? I’m wondering if she will ever be reimbursed ??
Hi, Karen. She will not be reimbursed by the scam company; however, if you contact her bank and dispute the charges as fraudulent, you should be able to get her money back.
I ordered the keto pills online it was suppose to be buy on bottle get a bottle free. For 59.95. I was charge 119.00 plus another 49.95 for bottle of keto strong I didn’t order. I contacted customer support who said they will not cancel the order. But that I could return the bottles for a full refund. I just received and email that states I will not be getting a full refund that I have to pay for shipping and I was signed up for a subscription that can not be canceled! I now have to wait until I’m off work to contact my bank about fraudulent charges!!!
I had one bottle Kure Keto delivered on the just pay for postage. I cancelled the credit card with the order because I was not aware it was a subscription service. Now several months later I have just had a call saying I need to pay them over $47 because if not they will send me more pills and escalate the charges. They request a new credit card number over the phone which I refused to give . They said they would ruin my credit score if I did not pay .I told them to email me a safe link or a remittance slip in the post . They were very aggressive when I refused to pay. Apparently I will be getting more pills but they do not have any credit card to charge it too . A complete scam
Same exact thing just happened to me. I asked for a safe link too and they said they do not have a website which I told them seemed very shady. He “assured” me giving him my credit card number was “completely safe” but I refused. They told me they will be reporting me to the credit bureaus within a week. I told them I never received anything I did not pay for. What a nightmare!
Gonna wanna add kure keto to that list, got a call from them today but never any charges, canceled my card before they could charge me anything, so we’ll see how this goes
Hi All, My dad is caught up in all of this. He’s been sent Pharmalite XS Mango Cleanse and Pharmalite XS Keto Advanced Weight Loss. He gets these month after month and has no recollection of ordering these. He’s a pretty sharp guy, but has lapses in his memory. I’ve had to dispute thousands of dollars in charges on his credit cards from ordering this kind of stuff. He spent months in the hospital last year and he cannot take any of these sorts of things. I wish this would stop.
Add KURE KETO to the list! I placed a one-time order in April 2021 . I honestly took the pills for a few days and then threw them out. Fast forward to today – I just received a call where they are calling me so i can cancel my subscription ….unheard off ..who calls so other can cancel their subscription. so they said i had to pay $94 and then they will cancel it and i will not be charged nor will i receive any pills. the funny part is i have not been charged since nor have i received any additional pills . It looks like they way this scam works is that they try to get that final $94 payment from you so you can cancel. I pulled my email confirmation from april and no mention of a monthly subscription . their excuse was that it was only included in the website. I told them they are scammers and hung up. I immediately reported my cc lost.
I ordered from KURE KETO also in May. I had cancelled my card shortly after fearing it was a scam. Now they are calling me over and over saying they are going to report me the credit bureau for not paying. They never sent me additional pills, just the first trial batch. I had no information on how to send them back so I threw them out.
Yeah….I fell for it as well. Will not buy anything from my phone again. I got the second charge on my card and canceled the card. The website the card company sent me to was bogus but the phone number was valid. I did get an email with the return instructions and sent the product back immediately. We will see how that turns out. I do think it is despicable how they are even manipulating google to only show ad results when you look up keto pill scam!
I have return Everything unopened as they requested. I just got an email stating I would get a refund but much less than what I was charged. And I have been dealing with this since November of 2021. This month there was another charge that posted to my account. I have contacted my bank and I am disputing all charges and have canceled my card.
Hi, Amy, Thanks for all your help! Here’s one you’ve never heard before. Yesterday, my very slim, tennis-playing daughter (63 years old) brought me over 3 bottles of Keto Trim Fast and 2 bottles of Keto Trim Fast Detox in a plastic shipping bag from POB 33634, Las Vegas, Nevada 89133, 844-499-1115. She would never need nor order anything like this but thought that I may have. I’ve spent all morning on the phone and laptop researching this mystery. I called all my banks as well as looking on line and I’ve not been charged. I do not do banking on my Apple phone, only on my computer. However, my daughter has many credit cards and does banking on her phone. Recently, she has had to cancel all her cards except for one because of bogus charges and is waiting the 15 days for them to arrive. I called the above phone number and, after waiting on hold for a half hour, with some delightful music, a recording finally said nobody was available. I can only advise my daughter to call all of her credit card banks; however, we don’t even know how much was charged.
I was charged 239.41 and had never heard of this co.less long ordering anything.My credit card provider pick up the scam right away and order was denied.
I fell for this, but cancelled my card before they were able to charge me the full amount. I didn’t want anything to do with them, so I thew out the pills instead of trying to return them. Now I’m getting phone calls about oweing them money and getting reported to the credit bureau.
I just purchased the free trial for Keto Pro ex.. is this a scam?
Be careful of keto complete company is 360 nutrition. The website says one price for Australian residence only buy 2 bottles get one free at $43 but when u click through u get charged in us $ plus vat and for 3 bottles. Trying to cancel straight away they tell u the order is already being processed the best they can do is refund 50% . After talking on live chat and sending emails that is the best they can do which is still costing me more than it should have. Atleast I have seen some money go back in my acc. I will be watching though now I have read all of ur situation’s. Haven’t got the product yet though.
I could not process with the order for 38.99 instead I was charged 237.99. I have been looking on how to contact then to cancel order and get my full refund. I ask contacted my bank.
Does anyone knows how to reach their customer service email or contact as I am in UK
Hi, I recently ordered a free bottle of Keto & a free bottle of Forskolin from Nature’s Pure and only paid shipping costs of $6.98 & $6.95 for each bottle, which I received them yesterday 2-4-22. However, they were shipped together so I’m not sure why I was charged separate shipping charges. That led me to start researching when I came across this page of scams on Keto pills. I can’t find any information on how to contact them. I looked back over my screen shots I took from purchasing the product and at the top of my page what appeared to be a website of getnaturespure.com was there. However, when searching that wasn’t an accurate website for them. I then checked my emails they sent me of the invoice but it only showed from customer care. There was no name or phone number included on the invoice either. I did reply back to their email explaining I wanted to cancel any subscription with them and for them not to bill my card with any new charges. Can you tell me if they are part of the scam? If so, should I go ahead and contact my bank or wait to see if new charges are billed first? I am on a very limited income so I can’t afford any high, unnecessary charges on my card. Therefore, I’m trying to stay ahead of the game.
Thanks for your assistance in this matter.
Angela
Hey Angela. We’re sorry to hear this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
Hi, I just received two emails today stating I ordered two bottles Keto Prime and five bottle Keto Detox. Which of course I didn’t order them. When I called the company they stated I ordered them yesterday (2Feb2022). I asked for the last four digits of my credit card and when they gave me the digits, I have not such card. However, the name and address are correct. I was told the only way I would receive a refund (??) is to return/refuse the box. How is this possible. I don’t want this to be reported and harm my credit.
This is such a joke.
JF
I sent 5 bottles of Keto 1500 back for a refund two and a half months ago and I still have not received a refund. They keep on telling me to email Keto support. They did not work at all. I gained weight. I want my money back
Think I’ve just goofed, too.
Thought was ordering 3 bottles of pills and 1 free, w free P&H.
Invoice processed in US DOLLARS not AUD!! Advert said nothing about being in US Dollars = much more expensive!! And they said I ordered FIVE bottles w 2 free!!!
Will deal w bank in morning, and cancel this credit card!!!
WHY are these scams allowed on our phones in Australia?
Why is Federal Govt FAILING to protect us?
Hey there. We’re sorry to hear this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
Think I’ve just goofed, too.
But not a trial order.
I ordered 3 bottles of pills and 1 free, w free P&H.
They said it was 5 bottles and 2 free.
Invoice processed in US DOLLARS not AUD!! Advert said nothing about being in US Dollars!
Will contact bank in morning, and cancel this credit card.
WHY are these scams allowed on our phones in Australia?
Why is Federal Govt FAILING to protect us?
I am another idiot that tried to order Keto pills. The co. Stated that the pills were $39.00, and if I ordered 3 bottles I would get another two bottles free with free shipping. At the time I checked as much as I could but could find no indication that this company was either in the USA or UK. Because of the free shipping I assumed the co was in Australia, therefore there would be no extra cost for any difference in currency. I checked my Visa account and found I had been charged two amounts. The first amount was $122.70, the second amount was $198.10 a total of $340.80. No invoice was sent to me no address where the co. Is located and no phone number that I can contact. I have cancelled my cc and am hoping my bank will be able to help me recover the money. The only information I did see was Globe supplement with the number 1-888-3976208 against both charges. Like several other people I too am an aged pensioner aged 84. You’d think I would know better but there you as the saying goes “There’s no fool like an old fool.
I did not order anything, and yet some company called keto trim fast a month ago hacked my PayPal debit card number and placed an order in my name, even sent me a package in the mail. I wrote on the package return to sender and sent it back unopened. It felt like it had bottles of supplements in it. But I did not open it. I told PayPal these charges were fraudulent, one of the charges was for a subscription it was $50, the other was for three bottles of some keto supplement. That was $160. PayPal has sided with them!!! because they have a tracking number that shows that they delivered a product. A product that I never ordered! Now I am trying to file a complaint with the better Business bureau, but I can’t find that company anymore. Keto trim fast is not a company that’s listed in the better Business bureau database. What should I do? Is there any chance I will get my money back? I am an essential healthcare worker, and a single mom of six kids. I cannot believe they are taking my money.
Hey there. We’re so sorry to hear this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
Just seen my bank statement pending $300 i immediately cancelled my card, hopefully by pending means it was cancelled in time
Hey there. We’re sorry to hear this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
Twinkle Star .
Why doesn’t someone start a class action lawsuit against all Keto Pill companies? I would like to see these scammers be brought to justice and made to pay for all their scams! You can add DIA to the false Keto and you can’t find any phone, address, any kind of return info because the company did not send any e-mail confirmation or any papers included with the product. Is anyone else familiar with DIA?
A
Hi there. We have tried to start a class action against them. The problem is they open hundreds of LLCs/companies and when one gets shut down they just run it under another one. The problem is that by the time a class action would officially settle, the company would be shut down and then opened up in another name so they wouldnt have any money to pay people back. It’s so sad and such a shame but we’re trying our best by getting the messaging out there.
I am in South Africa and I cannot believe I fell for this. I only ordered ONE bottle and unticked every other option that said get more for less or subscribe, and these bastards have now scammed me out of R1099. Does anybody have a contact in South Africa? I have already reported it to my bank. I. AM. FUMING!!!!!
Hey there. We’re so sorry to hear this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
Same as all above. Saw ad. Ordered. Charged 260. Instead of advertising price. Called and emailed. Email bounced back. Rep told me to just send product back. Which I did. Called again, now Aiden is claiming I sent it back incorrectly and will only refund 1/2!
I already called my bank to dispute. I got an email from Lean Keto saying they canceled my order, but will cancel my card just in case.
I really wished I had done a little better research before I ordered.
Well I guess I’m one of you guys and I fell for the scam. I ordered it and I had no way of canceling it. Told me if I ordered three bottles I would get two free then they charged me $198.70, then $4.99. They are going by pos purchase merchant purchase terminal. I think I ordered it on the 20th which was Sunday and I couldn’t get a hold of anybody to cancel it. So on 3-21-22 I get a call from a guy named Jericho and he was asking me about my order said they had shipped it out that day I would get a card I’m the fill it out and get $50 back his telephone number is +1-833-639-0221. I tried calling it today cuz of as today I still have not got my order. When you call it it says to go to customer support links.com and talk to a representative try that too when I called the number they said they were not open yet and I called their number around 9:30 and they open up at 9:00. Just wanted to let you know what name they’re going by and I will try to do my best on turning them in.
Hey there. We’re so sorry to hear this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
I bought into it, but I did call and ask to cancel my membership and have the email with reference number. I didn’t realize it was a scam until I searched it again today and the add stated the sisters rebranded lean start keto to lifestyle keto and when I bought mine it was reversed! I am going to place a call tomorrow and inform I know it’s a scam, they also claim FDA approved. Should sue them for fraudulent advertising. Sigh!
This is really unfortunate, we are sorry to see this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
I fell into the same scam! This company is Lean Start Keto. They charged my card for $259. I have disputed the charges and closed my account. Now I have to send the product back at my own expense.
Hey there. We’re sorry to hear this. Here are two articles that can help you spot a scam and then what you can do about it: https://ketogenic.com/shark-tank-keto-scam/. https://ketogenic.com/what-to-do-if-you-are-a-victim-of-a-keto-scam-steps-to-getting-your-money-back-from-shark-tank-keto-pills/ . If there is anything else we can do to help please let us know.
I didn’t even order this TRY SUPER BLEND KETO
8883524990 $7.50 WAS TOOK 3-16-22
AS I DIDNT ORDER TRY SUPERSLIMGARCINA
239-887-0988 $84.00 TOOK OUT4-7-22 I NEVER RECIEVED PILLS OR WHATEVER THIS STUFF IS NOR DID I PLACE THE ORDER.IS THIS A TOTAL SCAM HELL I DIDNT EVEN GET WAT THEY SAY I ORDERED UGH IM ON DIABILITY UNDER WEIGHT THAT’S THE last thing I would ever wanna try beings I’m elderly barely weigh 95 lbs wat to do
Appreciate the recommendation. Let me try it out.
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