keto scam

While we have released several articles and videos addressing the “Shark Tank” keto pill scam, we still receive hundreds of comments and DMs from individuals who were not lucky enough to see our information before they bought the pills and are now wondering what they can do.  People are losing hundreds of dollars with this scam and if you are reading this article right now, chances are, you are one of them.  Below are some steps you can take.

First off, don’t feel bad. You are one of the thousands (if not more) who have been a victim of this scam.  This company built fake credibility by lying and saying they were the first keto diet pills on Shark Tank, creating fake ads with celebrities who never endorsed their products, and flooding social media with grandiose before and after photos of people who have never taken their product.  

Some of the scams offer a BOGO deal in which you get a “great deal” with 2 bottles of pills while others allow a “FREE” trial that inevitably ends up charging you 2-4 weeks later. When we recently called their customer support they said that there is a “small clause” that informs people that this is a monthly subscription until they cancel it.  In reality, there is no transparency and again, if you are reading this article, chances are you have already realized this situation sounds exactly like the one you are in. You’ve probably charged anywhere from $89 to $399 and have no idea what to do. 

So, What Should You Do If You Were A Victim Of This Keto Scam?

There are a few steps you should take if you were a victim of this keto scam. 

Step 1: Call their customer support and ask them to cancel all charges immediately and ask for a refund.  Chances are they will do everything possible to avoid giving you a refund and make you pay to ship, etc to send them back the bottle. 

Step 2: Regardless of the outcome of Step #1, call your bank or credit card company IMMEDIATELY and tell them it was a fraudulent charge.  

Step 3: Cancel your credit card and ask your credit card company to send you a new card.  

Step 4: Continue to monitor your bank or credit card statements. We have received hundreds of anecdotes from victims of this scam explaining they were charges hundreds of dollars repeatedly. Monitor activity closely to make sure this doesn’t happen.

Step 5: Report the company to the better business bureau. You can fill out a complaint here (https://www.bbb.org/consumer-complaints/file-a-complaint/get-started).  As explained in our first two articles (Keto Scam on Shark Tank and Instagram and Shark Tank Keto Diet Pills Scam) this company keeps changing its name and product names. Every time you refresh the page these keto diet pills have a new name and it just helps perpetuate the scam. We must keep reporting every single new name they come up with. A few examples of names we have seen include:

  • Ultra Rapid Max Keto
  • Purefit Keto
  • Keto Burn and Keto Burn Xtreme
  • Ultra Fast Keto Boost
  • Keto Advance
  • Keto Slim Rx
  • Keto Pure
  • Keto Boost Slim
  • Keto Ultra
  • Ultra Keto Slim
  • Keto Advanced Weight Loss Pills
  • Keto Max Burn

Step 6: Spread the word! Share these articles and videos to help educate as many people as possible so they don’t fall for this keto scam as well! If we all work together, we have a better chance of shutting this keto diet pill company down.  Also, report fake Instagram and Facebook pages that are promoting these pills and fake images.  Some of the common Instagram names to look for are:

  • Sarah Nutrition
  • Sarah.Stanford
  • Jessica Reed
  • Variations of the two names with additional “.” and letters

Step 7:  Reach out to us! We are so sorry to hear that you were a victim of this keto scam. We’d love to help you in any way possible not only with this issue but also help you get to your goals by actually doing something effective to initiate ketosis. 

Shoot us an email at contact@ketogenic.com and we will do our best to help answer your questions for you and get you started on the right track.

Additional Resources and More Information

For more detailed information, check out our previous 4 videos and articles in this Shark Tank Keto Pills Scam:

 

Were You A Victim of This Shark Tank Keto Diet Pill Scam?

Comment below and share your story! If you were scammed by a company that we did not mention, please comment it below so that we can add it to our list and potentially help prevent more people from falling for this keto scam.

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Discussion

  1. Rachel shaw says:

    Ive already disputed three charges. I will cancel my card.
    Thank you!

    1. Hi, Rachel. We are sad to hear you were a victim of this scam but happy to know you are taking the right steps to get your money back!

  2. Hi my name is Linda and I too fell for this I ordered a product called Ultimate Cleanse back in April 12/20 off my phone when it came to the end of the process it had a do you want to cancel this order and I hit yes and to my surprise it said my order was successful and right then and there I knew I was in trouble.I called my credit card company Capital One on Monday 4/13 morning and was told the charge had not even posted to my account yet and was told I could not do anything about it until it posted to my account. I should have canceled my card right then and there but really did not want to do that as I used that card for online purchases only. Anyway on April 23/20 I called my credit card company closed the account and disputed the charges ( I had not even received the product yet ) and they told me when I did get the package to return it which I did ( got the pills on April 27 mailed them back on April 30 and the company got them on May 7/20) I thought that would be the end of it.Got my card statement for the following month and the charge had been removed and then in June- July I get a bill and the charges had been reinstated I was dumbfounded call the credit card company again and was told they had proof from tracking that I had received the package and told the yes and sent it right back then they proceeded to tell me they had sent a letter that I had needed to send back to them in a certain time frame (a few weeks) to continue with the dispute I told them I had not received any such letter that was on June 27 they told me they would send another letter today is July 29 and still have not got that letter but it gets better cause on July 9 I got the letter from June 9 ( it was already past the date of June 30 that I had to get it back to them). I called the credit card company July 10 to inform them that I had just received it was told to sit down and write the company and explain the situation which I did and sent them all the paperwork I had on this and mailed it certified which they got on July 18 /20 and have not heard anything. In the mean time I got a bill with this charge and late fees are now accruing needless to say I called the company and blew my stack and the only thing that Jay could say (the account specialist ) is you were outside of the time frame to do anything about it and to call the company and deal with them if I wanted any satisfaction . Well yesterday I tried that and called the company that the Capital One company gave me and got a recording saying that they are not taking any calls due to social distancing I had to laugh it’s a joke. So I called the Capital One and ask them what to do now and was told that he Eric would file an appeal. Well I did everything right and I am not gonna back down even if I have to get a lawyer and sue cause now it is affecting my credit score and it’s a matter of principal but I have learned a lesson NEVER order any thing off my phone! And I did try to file a complaint on this company using the info that I had that Capital One had given me with the better business bureau and imagine this they can’t find any business under that name Ultimate Cleanse in the zip code that I had provided can you believe that?

    1. Anna says:

      I was a victim of this too. They charged me $186.20. I cancelled my card, will I still be charged again for every month by these scammers? Do I need to close my account?

      1. Hi, Anna. If you have canceled your card, they will no longer be able to charge you.

  3. Wallace Robinson says:

    I fell victim to this company July 30. On their website I ordered 2 bottles of pills that was going to cost about $58.00. When I placed the order, they congratulated me for ordering and it would be sent right away. I looked for a window showing my receipt or confirmation of what I ordered and for how much. Didn’t find one. Next day, July 31, charges pending to my account $301.00 (CDN.). I phoned the company but calls could not be taken as it was too busy but they directed me to a customer service site for them which I felt was totally not representing any particular company. The person was courteous but in no way could anything be done about this “mistake”. Could not be undone. I called the bank. They could not cancel charges pending. It had to go on the account, then they would look at it. I hold the banks responsible as I am sure they have a pattern of scam charges that are disputed every month. I was going to cancel the credit card, but pending charges would still go on the account. I will contact them Aug. 4 to follow up on this scam. I thought by refusing delivery. My thinking is that if I accept delivery it will be construed as a legitimate purchase whereas it is not what I ordered.

  4. Kim Pelchat says:

    I just received a package deal of buy two get two and I was shocked when my charge came of my bank of $260.00 ! Called the people and asked why it cost that amount when the ad said buy 2 for $45 ea. Get 2 free ? They gave me this big story and I fell for it ! The name on the bottle is Keto Diet, Keto Max 800 Premium Weight Loss ! Is this a scam product ? I’ll keep an eye on my bank and I’ll let them know about this because the money came out in June 27th. And It didn’t get here till yesterday august 5th ! I did speak to someone at this company and noticed I was being charged for a VIP credit and told them I don’t want that and they said there will be no other charges and take me off the VIP … when I thought I was being scammed I did sent them a email and told them I spoke with my bank and they won’t allow any charges to come out from their company HCH…how do I get the real keto product ? Thank for ur time and I hope I here from u soon and I hope this too isn’t a scam ?

    1. Hi, Kim. First off, we are so sorry to hear that you were a victim of this scam. Yes, this product is a scam. Even if you get the product in, it will not do anything. The main ingredient is 800mg of BHB, which is far too little to have any effect. The minimum efficacious dose is about 700% greater than this amount. Additionally, the product is not at all regulated and could contain ingredients that would do more harm than good. We would not recommend taking this product even if you do receive it.

  5. Mary Tisdale says:

    What can you do if you have no company name only a address. The phone number doesn’t even work anymore. Have no way of contacting them. Nothing’s working. I was ripped. $226.oo.

    1. Hi, Mary. We are so sorry to hear that you were a victim of this scam! As we detailed in this article, your best option is to contact your bank or credit card company to report the charges as fraudulent. Even if you were able to get into contact with them, you would not be able to receive a refund. We have heard from hundreds of people who were promised refunds and never received this. This is a scam, after all, so they aren’t exactly concerned with customer satisfaction. We highly recommend contacting your bank/credit card company to dispute these charges if you hope to get your money back. Hope that helps and please let us know if there is anything else we can help you with!

  6. VICKIE OAKLEY says:

    Hi! I ordered these weight loss pills also. I have Chronic Kidney Disease Stage 3, and the doctor has encouraged me to lose much needed weight. I gained more weight since being homebound because of the virus. I am usually a little more active. The pills arrived, and so did my bank statements. I had 5 charges. The following is the name, phone# and the amount charged on my bank statement. I didn’t see any of these on your list. Homirew*Homiretrim* 8885109382 4.97, CHS Serenity Health 8336430501 1.99, CHS Radiant Health 5226600656 34.95, CHS LOTUS Health F 8556693157 99.49, CHS Serenity Health 8336430501 9.99. On Aug 20, I called the numbers and got 2 male representatives to answer. Some numbers were no good or no answer. One male did not speak very plain English and we could not communicate very well, and there was no one else to speak with. The second male was easy to speak with and seemed very helpful. He looked at all the accounts, and cancelled the accounts so no more money would be withdrawn from my bank account. On August 24th, 2020, $45.88 was withdrew by GetMusicalSlim 8004905016. I have called them. She told me, that this was a separate account and that this one was not cancelled. I had emails confirming the cancellations, but she said those were not her company numbers. I did cancel this one, got another email, but she would not refund my money.

    1. Hi, Vickie. Thanks for sharing your story. Unfortunately, this story is similar to so many others we’ve heard. Try contacting your bank and reporting the charges as fraudulent to get your money back.

  7. VICKIE OAKLEY says:

    I ordered the Keto diet pills too. I was charged 6 times on my banking account, all in different names. I was able to contact 2 of the phone numbers and have 2 emails sent to me confirming a cancellation, however in August, the 6th charge showed up. This was under a sixth name and number. The female told me that the other confirmation numbers were not their numbers and this was for one of the other Keto Super Fast. I told her I wanted the money back, she denied the request. Her company name was GetMusicalSlim 8004905016. The others and their phone numbers CHS Serinity Health 8336430501, CHS LOTUS Health F 8556693157, CHS Radiant Health 8556600656, CHS Serenity Health 8336430501, Homirew*Homiretrim 8885109382.

  8. alex ortega says:

    Hey so i fell for the ‘free trial only pay shipping’ scam where theyll charge you in 2 weeks for $89 or so but its only been a week. I’m calling my bank tomorrow and really dont want to cancel my card but would a good alternative be to tell my bank to block additional charges from the source of the original payment of $5 since this is a subscription scam? And if not is there anything i can do to prevent my card from being charged in a week from now without cancelling it? I only want to cancel if its absolutely necessary. Thanks in advance.

    1. Hi, Alex. We are sorry to hear that you were a victim of this scam. Unfortunately, the only way to prevent future charges is to cancel the card.

  9. CAROL THOMPSON says:

    I, too, fell for the FREE SAMPLE! STUPID, STUPID, STUPID!! I discovered the pending charges today. I locked my credit card and will order a new one. The most they will steal from me is $99.82 plus $99.84. DAMN! I know better!! Now, I have no receipt or company name to call and cancel. My free sample came from a shipping company called: Ship Corner, 2810 E HILLSBOROUGH AVE 11518, TAMPA, FLORIDA 33610
    . The name on my bottles were COMPLETE KETO and COMPLETE DETOX.
    Stupid, STUPID!!!

  10. Linda Winroth says:

    I tried to cancel an order ( of what I thought was 1 bottle ) they took out of my debit card for 5 bottles . I am retired & living on a fixed income I can’t afford this . I called them immediately to cancel & get a refund . I was told to wait until package arrives & then call back for mailing label , to get my refund .I would cancel my card to prevent anymore charges but then how would I get my refund back ?

    1. Hi, Linda. First off, we are really sorry to hear that you were a victim of this scam. Out of the hundreds of people, we have spoken to and promised refunds, not a single person has received one. This company is scamming people and have no intentions of actually issuing a refund. If you cancel your card and report the charges as fraudulent, however, your bank will likely credit the money back to your account.

  11. Nancy Purdom says:

    I, too, fell for the Keto pill scam. I told my daughter what I had ordered and she told me that it was a scam. I called my bank and cancelled my card, they issued me a new one. I tried to cancel the order but allI I get is a busy signal. The name on the bottle is Limitless Keto Trim, phone #8443846457. I ordered 2 bottles for $104.98, I rec’d one bottle today, tried to call again and cancel the balance, there again nothing but busy.

  12. DONALD RIOUX says:

    After reading a few posts on this site I realise how I too have been scammed by the keto add on facebook endorsed by shark tank. I have locked my credit card and I think I will cancel it just in case the charges continue even if its locked. These scammers low lifes have no respect for human life and they should be charged by law.

    1. Hi, Donald. We are sorry to hear that you were a victim of this scam but are happy to hear you have already taken the steps necessary to prevent further charges from occurring.

  13. Katrina webb says:

    Do you have a ph number for the company that sells the advanced keto pills? Tis

    1. Hi Katrina. In our experience, calling the phone number will not help. We have spoken to hundreds of people who were victims of this scam and many have spent hours on the phone with this company to be promised a refund that they never received.

  14. Angela Hanna says:

    Hi! My name is Angela Last Febuary I wanted to try Keto I asked for 1 bottle. They sent me 5 bottles and charged my credit card 200.00. I sent it back unopened. They recieved it. They never took it off my card.

    1. Hi, Angela. We are so sorry to hear that you were a victim of this scam. The best thing to do is to contact your bank or credit card company and report the charges as fraudulent.

  15. Ronald Ingles says:

    It happened to me to and so I called there number and ask how much I was charged and she said$4.95 but I didn’t call back in time so now my Bill is$94.94. I didn’t know this until the fraud department from my bank sent me a text then I put 2 and 2 together I ordered from cs@trydynamizeketo.com but the name that made the charge was Excellent body solutions…. the end, WOW.

  16. Koopa says:

    I fell for the free trial. I looked for the clause about future charges, but didn’t see one. I paid with a $10.00 gift card to ensure they can’t continue charging me…just in case

    1. Hi Koopa. That was really smart of you to use a gift card! We are happy they can’t charge you anymore!

  17. Saffron says:

    Is the Keto Premiere a scam as well?

    1. Hi, Saffron. Yes, it is.

  18. Dawn says:

    Hi
    There is another name to add to the list of keto scam names as I have just been duped out of £169 total when in reality was told it would only be £53 on a BOGOF offer. To add insult to injury I was then charged automatically for a keto cleansing bottle for £50 again not agreed to . No mention of subscriptions when placing the order either but am led to believe by my bank when I spoke to them that they will keep trying to take payments ! I have spoke to my bank who have put a block on any further transactions via their details provided and ordered a replacement card but even then they can still try to take under a different name? Please add Try Keto Health to your list to hopefully advise others not to purchase anything from them in future. !!?? I have emailed the company upon receiving an invoice stating I did not agree and request a cancellation and refund but don’t hold out much hope and once the payment debits I will then raise as a dispute to try to start proceedings to claim back

    1. Hi, Dawn. We are sorry to hear that you were a victim of this scam but are glad to hear that you filed a dispute. We will add the company to our list.

  19. brittany clement says:

    DONT BUY FAST FIT KETO!!!! SCAM! I AM HAVING TO GET NEW BANK CARD. I HAVE FIVE MO.S OF CRAP AND I WAS REALLY NEEDING TO LOOSE FOR HEALTH REASONS. BUT WHENEVER I WENT BACK TO LOOK AT THE PRODUCT I ORDERED ON THE WEBSITE IT IS NOW ANOTHER PRODUCT. THIS NEEDS TO STOP!

  20. Laurie Simon says:

    I can’t believe I fell for this. I found it on Instagram, Complete Keto and Complete Detox. I made sure there was not any fine print saying I’ll be automatically charged for anything else. Shipping was 7 dollars and change. Then a week later I was charged $99 for each bottle and I’m out $200. What do I do to get my money back?

    1. Hi, Laurie. We are sorry to hear that you were a victim of this scam. We would recommend contacting your bank or credit card to report the charges as fraudulent in order to get your money back.

  21. Frances says:

    4 December ‘20
    I too have been scammed by a Company called
    Keto Premiere.
    They offered a free trial – only pay postage €4.90 – when I put in my credit card details – the sum of €100.88 appeared.

    My bank are obviously aware of this fraud and a message came up – “ did you authorise this payment” – with a yes or no answer.
    I said no – as I only authorised €4.90.

    I now have to try and contact the company and show my bank that I have made an effort to get a refund.
    I have cancelled my card but I did not get a receipt from them and I am unable to locate any email address – in order to contact the company.
    Maybe someone could help me here.
    I live in Ireland.

    Thanks for your help and for writing this article.

    1. Hi, Frances. We are so sorry to hear tha you were a victim on this scam, but we are happy to hear you are taking the necessary steps to getting your money back. We are glad we were able to help!

  22. Jean young says:

    My bank called for a possible fraud of 192.00 I did not order this

    1. Hi, Jean. We’re sorry to hear that you were a victim of this scam. We would definitely report this as fraud.

  23. Ben A says:

    I was asked if I wanted a free trial and by the end of the multiple questions about add-ons, which I said no to, they said my purchase was complete and I was charged like 198.00. I made the purchase with a debit card from my disability card and want to know the # to get in touch with their refund department. I just made the so-called purchase 15 minutes ago and the numbers on the site on Instagram did not work. Also I want to know if they are going to charge me 198.00 every month?

    1. Hi, Ben. We are so sorry to hear that you were a victim on this scam. There is a chance that they will continue to charge your card. We would recommend contacting your bank and disputing the charges. We would also recommend canceling that card and getting a new one.

  24. Monique P Schuster says:

    I ordered the keto plus and it said that it was 39.95 per bottle buy 3 get 2 free. My card was charged 147$ I was told I would receive product by the 5th. When I tried to cancel my order both the website had no contact option.. and the phone number was disconnected. I have no way of disputing my order..I even was rerouted to your website to file my dispute of order and was informed by you that you don’t deal in diet pills and that it is a scam.

    1. Hi, Monique. We are so sorry to hear that you were a victim of this scam. We would recommend contacting your bank or credit card company and disputing the charges with them.

  25. Carol Hines says:

    I ordered a kerosene supplement online and before I was finished, i had a cleanse order also. They were both trials at approx $6,00 each. The amounts were pending on my credit card the same day. The order did not arrive until z15 day from the order. The company tells me I had 14 days from order to try product and cancel if not satisfied. I thought it would be 14 day from receipt. Disclosures are misleading. I was charged after the 14 days another 200.00 and they tell me that’s for the order of 1 bottle of each. My credit card company is helping me but tells me these charges can follow even if I get a different account number. I have called both phone numbers a have canceled each products. These scam companies have hung up on me and when I have asked for a refund they tell me I did not cancel within 14 days. I thought you should receive a trial before you know if you want to continue. I hate to cancel a credit card I have had for over 35 years but if they can keep billing by calling it a recurring charge, I guess I will have to do that. Just need to get this story out there,

    1. Hi, Carol. We are so sorry to hear that you were a victim of this scam. Good luck getting your money back and keep us posted!

  26. Kirsty Donnelly says:

    I have just ordered these and paid £4.67 delivery, I should have known when my bank text me but I said yes, so stupid, if I cancel my card straight away will this stop any money from being taken from my bank? Help please I can’t have that kind of money debited from my account

    1. Hi, Kirsty. We would recommend immediately contacting your bank to try and prevent the charges.

  27. Carol Meyers says:

    I suggest considering a class action suit to take the monies back from this scam operation – if not to remove this fraudulent operation from continuing to prey on future unsuspecting victims. Ive read 20+ emails you have posted just since July 2020 from victims like myself. There are powerful national attorney firms that may advise for/against filing such a suit on a pro-bono fee basis unless we could assemble a class of victims larger than 20+ of us (20x$200 each = $4,000). Here’s a copy of what I sent to the fraudulent organization:
    KETOGENIX ORDER #18891657, 12-30-2020

    I WANTED A FREE BOTTLE OF KETOGENIX FOR ONLY $4.95 SHIPPING, CHRGD TO MY M/C DEBIT CARD.

    THIS ERRANT ORDER SAYS I ORDERED 5X @$39.74/BOTTLE = $198.70 (I DID NO SUCH THING!)!

    I REFUSED ADDNL PRODUCT OFFERS ON YOUR WEB SITE (5 IN ALL – IS THAT WHERE I WENT WRONG???)

    PLUS, I HEREBY MUST CANCEL MY TOTAL ORDER – I DON’T DO BUSINESS WITH SCAMMERS, ALSO WHOSE CUSTOMER SERVICE PH # HAS BEEN DISCONNECTED!! TRY CALLING 1(888) 498-1225 AND SEE FOR YOUR SELF!! Try using your own order entry web site and you’ll see why this mess happened . . .

    PLS REFUND ANY INCURRED CHARGES TO MY M/C # GIVEN YOU WITH THIS ERRANT ORDER & email ME A CONFIRMATION OF THE REQUESTED CANCELLATION REFUND AT THE email ADDRESS ABOVE.

    Carol Meyers

  28. Susan says:

    You are not alone people. I signed up for a free trial 1 bottles pay shipping for 6.95. Then popped up a box saying your orders not done yet? I have never seen that before shopping online 🤔. I tryed zooming on the box to read it and it says Thank you for your order. I knew then I messed up. I left the site . I went back to the site and in the search bar there was no lock on the left and no http:// I then knew immediately it was a scam. So I called there customer service canceled the subscription they wouldn’t give me my 13 dollars back. After the item was no longer pending in my account I canceled the card. Hopefully it’s over. God bless everyone and ketogenics you and your girl are great for spreading awareness on this scam.

    1. Hi, Susan. We are so sorry to hear that you were a victim of this scam, but it sounds like you took the right steps to try and prevent extra money from being removed from your account.

  29. Carol Vangosen says:

    My name is Carol Vangosen in Louisiana. I reported to your company as soon as I saw charges on bank statement that I had been scamed. I was told the account had been cancelled. Please be sure this is true. I don’t know what to do with these tablets. I only weight 115 at 5 foot 6 inches tall. Do not need to lose weight. I have a friend that says she would like to try them. Do you want these back or should I give them to her. She is very overweight so think she would order more. Please send me conformation that my account is closed. Thank you very much.

    1. Hi, Carol. We do not sell these pills (in fact, we don’t sell any weight loss pills/products). This is a scam company that is in no way related to us. We would recommend contacting your bank or credit card company to make sure no additional charges are placed.

  30. Donna says:

    Ketogenix scam. Ordered buy 3 get 2 free. I got sent and billed for 5 bottles. No answer at 1-800 number. Sent email to refund 2 bottles or else cancel complete order. No reply.

  31. Linda says:

    Is OneKeto a scam?

    1. Hi, Linda. Yes, it is apart of this scam.

  32. mark says:

    I ordered a free trial bottle for 5.95 yesterday and decided to resurch them today. Glad I found this site! I called there customer support number. 800-515-1763 and talked to a “clari Rios” fake name. And had her cancel any recurring payments. And got a confirmation # Gj1s0118. Also told her it was a recorded line and videod the entire conversation. Going to my bank tomorrow to be sure they can’t bill me again. Thank God I found this site in time. There fake address is 5099 edgewood dr provo, ut, 84606. Please let me know if I should do anything else to protect myself. Thank you

    1. Hi, Mark. We are so sorry to hear that you were a victim of this scam. We would definitely recommend canceling your card and getting a new one to prevent any future charges.

  33. Lisa Borowski says:

    Is one shot keto a scam? They did the same thing to me the website said buy 3 bottle get 2 free they didn’t mention each bottle was 66.00 to start off with so they ended up charging me 198.00 for 5 bottles. I called my credit card company right away and disputed the charges when I couldn’t get thru to the 1-888 #. I did talk to someone today from the company they told me the charges were correct like I stated above the bottles are 66.00 each. I told her I wanted to cancel my order she said it was too late and if I didn’t want the product to simply refuse it and send it back. I;m afraid if this is a scam they are going to say they never received the package back and I’m out 200.00 which is a ton of money right now. I fee so stupid for not looking more into this before i placed my order.

    1. Hi, Lisa. Tes, One Shot Keto is a scam. We would recommend canceling your credit card to prevent any further charges and reporting the company to the Better Business Bureau.

  34. Polly Callister says:

    I retuned product I didn’t order and have waited months for a refund. It truly is a scam.

  35. Gail Elbek says:

    Is anyone talking about Luxell Keto out of Kissimmee Florida? I returned a small sample not wanting any of the supplements to find out that even prior to receiving the sample I was charged twice nearly $90.00 each before I even received the $6.95 sample! Claiming fraud with my bank Luxell Keto argues that they sent these, of which I never received,, never ordered, never wanted!

    1. Hi, Gail. Yes, Luxell Keto is part of this scam.

  36. Marsha Wise says:

    Yes, I too fell for the scam. Have been taking them for a week now and haven’t lost an ounce. In. Addition, I can’t find a phone number for them.

    1. Hi, Marsha. We are so sorry to hear that you were a victim of this scam. We would recommend discontinuing taking the product because the ingredients are unknown and could potentially be harmful.

  37. Michelle says:

    I too fell for this. Thinking if it came off of Shark Tank, it must have “some” validity. So, ordered the 2 for one and then cancelled the recurring monthly deliveries. Done right? WRONG! I have since then been charged 2 more times of $160. I emailed the company using the name and the address in which they came from. Pinella Park, Fl.
    I received a return email stating that “sorry this is not our company”
    I am returning the pills and disputing with my credit card.
    Unbelievable that people do this!

    1. Hi, Michelle. We are so sorry to hear that you were a victim of this scam. These pills were never on Shark Tank and this company is falsely using their name and imagery to create that sense of validity. It sounds like you are taking the right steps, however, by disputing and reporting the charges.

  38. Lisa miller says:

    I got scammed….,I have 3 different numbers
    833-955-0079
    888-498-1282
    877-891-2824
    My cc company gave me the name ROUNDUP SHOP??????
    And email support@nurturinghelpshop.com

    I have reported it as FRAUD. Cc company said I did it have to cancel card…My other card, Visa, Capital One, declined it immediately as fraud.

    1. Hi, Lisa. We are so sorry to hear that you were a victim of this scam. It sounds like you have taken the proper steps to try and get your money back.

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