Home  /  All  /  Lifestyle  /  Popular  /  Trending

What To Do If You Are a Victim of a Keto Scam: Steps to Getting Your Money Back from Shark Tank Keto Pills

FACT CHECKED
  Published on July 22nd, 2020
  Reading time: 4 minutes
  Last modified April 15th, 2021
keto scam

While we have released several articles and videos addressing the “Shark Tank” keto pill scam, we still receive hundreds of comments and DMs from individuals who were not lucky enough to see our information before they bought the pills and are now wondering what they can do.  People are losing hundreds of dollars with this scam and if you are reading this article right now, chances are, you are one of them.  Below are some steps you can take.

First off, don’t feel bad. You are one of the thousands (if not more) who have been a victim of this scam.  This company built fake credibility by lying and saying they were the first keto diet pills on Shark Tank, creating fake ads with celebrities who never endorsed their products, and flooding social media with grandiose before and after photos of people who have never taken their product.  

Some of the scams offer a BOGO deal in which you get a “great deal” with 2 bottles of pills while others allow a “FREE” trial that inevitably ends up charging you 2-4 weeks later. When we recently called their customer support they said that there is a “small clause” that informs people that this is a monthly subscription until they cancel it.  In reality, there is no transparency and again, if you are reading this article, chances are you have already realized this situation sounds exactly like the one you are in. You’ve probably charged anywhere from $89 to $399 and have no idea what to do. 

So, What Should You Do If You Were A Victim Of This Keto Scam?

There are a few steps you should take if you were a victim of this keto scam. 

Step 1: Call their customer support and ask them to cancel all charges immediately and ask for a refund.  Chances are they will do everything possible to avoid giving you a refund and make you pay to ship, etc to send them back the bottle. 

Step 2: Regardless of the outcome of Step #1, call your bank or credit card company IMMEDIATELY and tell them it was a fraudulent charge.  

Step 3: Cancel your credit card and ask your credit card company to send you a new card.  

Step 4: Continue to monitor your bank or credit card statements. We have received hundreds of anecdotes from victims of this scam explaining they were charges hundreds of dollars repeatedly. Monitor activity closely to make sure this doesn’t happen.

Step 5: Report the company to the better business bureau. You can fill out a complaint here (https://www.bbb.org/consumer-complaints/file-a-complaint/get-started).  As explained in our first two articles (Keto Scam on Shark Tank and Instagram and Shark Tank Keto Diet Pills Scam) this company keeps changing its name and product names. Every time you refresh the page these keto diet pills have a new name and it just helps perpetuate the scam. We must keep reporting every single new name they come up with. A few examples of names we have seen include:

  • Ultra Rapid Max Keto
  • Purefit Keto
  • Keto Burn and Keto Burn Xtreme
  • Ultra Fast Keto Boost
  • Keto Advance
  • Keto Slim Rx
  • Keto Pure
  • Keto Boost Slim
  • Keto Ultra
  • Ultra Keto Slim
  • Keto Advanced Weight Loss Pills
  • Keto Max Burn

Step 6: Spread the word! Share these articles and videos to help educate as many people as possible so they don’t fall for this keto scam as well! If we all work together, we have a better chance of shutting this keto diet pill company down.  Also, report fake Instagram and Facebook pages that are promoting these pills and fake images.  Some of the common Instagram names to look for are:

  • Sarah Nutrition
  • Sarah.Stanford
  • Jessica Reed
  • Variations of the two names with additional “.” and letters

Step 7:  Reach out to us! We are so sorry to hear that you were a victim of this keto scam. We’d love to help you in any way possible not only with this issue but also help you get to your goals by actually doing something effective to initiate ketosis. 

Shoot us an email at contact@ketogenic.com and we will do our best to help answer your questions for you and get you started on the right track.

Additional Resources and More Information

For more detailed information, check out our previous 4 videos and articles in this Shark Tank Keto Pills Scam:

 

Were You A Victim of This Shark Tank Keto Diet Pill Scam?

Comment below and share your story! If you were scammed by a company that we did not mention, please comment it below so that we can add it to our list and potentially help prevent more people from falling for this keto scam.

Discussion

  1. Rachel shaw says:

    Ive already disputed three charges. I will cancel my card.
    Thank you!

    1. Hi, Rachel. We are sad to hear you were a victim of this scam but happy to know you are taking the right steps to get your money back!

    2. Nancy says:

      I can no longer find the Ph# for KetoAdvantage
      KetoBurn Shark Tank
      endorsed Has not been delivered yet Want to cancel and get full refund if a Scam

    3. Hi, Nancy. We would recommend contacting your bank or credit card company and reporting the charges as fraudulent.

    4. Karen says:

      I an having loads problems and they keep trying to take my money

    5. Hannah Pauley says:

      Hello!! I was recently looking into the shark tank Keri pills, ended up buying the “one shot keto” bottle and thought I was buying just 2, ended up charging me for five. Is the one shot keto part of the scam as well?

    6. Hi, Hannah. Yes, unfortunately, One Shot Keto is a part of this scam. We would recommend canceling your cards ASAP.

    7. Janis Bennett says:

      Pharma Labs Keto did the same thing. I just noticed today.

    8. Me Bolden says:

      I have been disputing my situation since November 2020 never received my refund now it’s like your number is blocked in there system any help please!!!!

    9. We would recommend disputing the charges with your bank or credit card company, not the scam company.

    10. Margaret says:

      Your going to have to SHUT ACCOUNT DOWN AND START A NEW ONE Unfortunately I just got off a bank call I’ve been going through this every other two months this is a headache I hope they shut all of this down. New names they just keep coming I don’t even know how they got my account information wow!!

    11. Monica Jolly says:

      I ordered keto pills from max thrive keto. I have no way to contact them, they don’t even have a website or phone number, the emails from the confirmations to my order are bogus emails. What do I do?

    12. Hi, Monica. We would recommend contacting your bank or credit card company and report the charges.

  2. Hi my name is Linda and I too fell for this I ordered a product called Ultimate Cleanse back in April 12/20 off my phone when it came to the end of the process it had a do you want to cancel this order and I hit yes and to my surprise it said my order was successful and right then and there I knew I was in trouble.I called my credit card company Capital One on Monday 4/13 morning and was told the charge had not even posted to my account yet and was told I could not do anything about it until it posted to my account. I should have canceled my card right then and there but really did not want to do that as I used that card for online purchases only. Anyway on April 23/20 I called my credit card company closed the account and disputed the charges ( I had not even received the product yet ) and they told me when I did get the package to return it which I did ( got the pills on April 27 mailed them back on April 30 and the company got them on May 7/20) I thought that would be the end of it.Got my card statement for the following month and the charge had been removed and then in June- July I get a bill and the charges had been reinstated I was dumbfounded call the credit card company again and was told they had proof from tracking that I had received the package and told the yes and sent it right back then they proceeded to tell me they had sent a letter that I had needed to send back to them in a certain time frame (a few weeks) to continue with the dispute I told them I had not received any such letter that was on June 27 they told me they would send another letter today is July 29 and still have not got that letter but it gets better cause on July 9 I got the letter from June 9 ( it was already past the date of June 30 that I had to get it back to them). I called the credit card company July 10 to inform them that I had just received it was told to sit down and write the company and explain the situation which I did and sent them all the paperwork I had on this and mailed it certified which they got on July 18 /20 and have not heard anything. In the mean time I got a bill with this charge and late fees are now accruing needless to say I called the company and blew my stack and the only thing that Jay could say (the account specialist ) is you were outside of the time frame to do anything about it and to call the company and deal with them if I wanted any satisfaction . Well yesterday I tried that and called the company that the Capital One company gave me and got a recording saying that they are not taking any calls due to social distancing I had to laugh it’s a joke. So I called the Capital One and ask them what to do now and was told that he Eric would file an appeal. Well I did everything right and I am not gonna back down even if I have to get a lawyer and sue cause now it is affecting my credit score and it’s a matter of principal but I have learned a lesson NEVER order any thing off my phone! And I did try to file a complaint on this company using the info that I had that Capital One had given me with the better business bureau and imagine this they can’t find any business under that name Ultimate Cleanse in the zip code that I had provided can you believe that?

    1. Anna says:

      I was a victim of this too. They charged me $186.20. I cancelled my card, will I still be charged again for every month by these scammers? Do I need to close my account?

    2. Hi, Anna. If you have canceled your card, they will no longer be able to charge you.

    3. Adriana C says:

      They just got me as well ! Thank you! let’s spread the word and help others to do not fell for this awful people ! America was funded in trust . those people are ruining this country ! Sad !!

    4. Barb says:

      The person on the other end of the phone at Customer Support said he would transfer me to the proper person to get this taken care of – all it did was hang up on me.

      I guess they have really poor customer support here!!!

    5. Angels Barrow says:

      Adding 2 names…keto go and keto 1500

    6. Kathy Bu. says:

      The comment below by Angels names KETO 1500, and that’s the product I purchased. I returned five unused bottles a month ago (after they made me wait 60 days before they would accept it), and have proof of receipt and it was signed for. They finally acknowledged they received it, and after “holding returned product for two weeks due to COVID”, it’s now past time for me to be refunded. I’m now emailing directly with the finance department (I did get a very helpful customer service person), and “management” has said they’re having problems with their refund system and once the error is fixed, I’ll get my card credited. Oh puhleeeeese! I’ve written back a somewhat scathing message, but seriously doubt I’ll get my $175 refunded. It repulses me when these people use public figures in their advertising, such as Sharks and Dr. Oz, and scam people out of thousands of dollars. And they use a URL of tccsuccess.com in their emails, which errors out, so doesn’t even exist. I do know they’re in Las Vegas, so possibly a gang of disgruntled consumers at their door would shake them up. hah

  3. Wallace Robinson says:

    I fell victim to this company July 30. On their website I ordered 2 bottles of pills that was going to cost about $58.00. When I placed the order, they congratulated me for ordering and it would be sent right away. I looked for a window showing my receipt or confirmation of what I ordered and for how much. Didn’t find one. Next day, July 31, charges pending to my account $301.00 (CDN.). I phoned the company but calls could not be taken as it was too busy but they directed me to a customer service site for them which I felt was totally not representing any particular company. The person was courteous but in no way could anything be done about this “mistake”. Could not be undone. I called the bank. They could not cancel charges pending. It had to go on the account, then they would look at it. I hold the banks responsible as I am sure they have a pattern of scam charges that are disputed every month. I was going to cancel the credit card, but pending charges would still go on the account. I will contact them Aug. 4 to follow up on this scam. I thought by refusing delivery. My thinking is that if I accept delivery it will be construed as a legitimate purchase whereas it is not what I ordered.

    1. Reg Lauzon says:

      Those people are vultures. They know every trick on how to screw people.

    2. Sandra says:

      This is exactly what happened to me something needs to be done

  4. Kim Pelchat says:

    I just received a package deal of buy two get two and I was shocked when my charge came of my bank of $260.00 ! Called the people and asked why it cost that amount when the ad said buy 2 for $45 ea. Get 2 free ? They gave me this big story and I fell for it ! The name on the bottle is Keto Diet, Keto Max 800 Premium Weight Loss ! Is this a scam product ? I’ll keep an eye on my bank and I’ll let them know about this because the money came out in June 27th. And It didn’t get here till yesterday august 5th ! I did speak to someone at this company and noticed I was being charged for a VIP credit and told them I don’t want that and they said there will be no other charges and take me off the VIP … when I thought I was being scammed I did sent them a email and told them I spoke with my bank and they won’t allow any charges to come out from their company HCH…how do I get the real keto product ? Thank for ur time and I hope I here from u soon and I hope this too isn’t a scam ?

    1. Hi, Kim. First off, we are so sorry to hear that you were a victim of this scam. Yes, this product is a scam. Even if you get the product in, it will not do anything. The main ingredient is 800mg of BHB, which is far too little to have any effect. The minimum efficacious dose is about 700% greater than this amount. Additionally, the product is not at all regulated and could contain ingredients that would do more harm than good. We would not recommend taking this product even if you do receive it.

    2. Tracey caine says:

      I just fell for a similar scam orders from Instagram on a whim thinking one bottle !! Saw my charge of $307 ! called finally got through went on with same crap of get one order three for less blah blah then he said he would rebate me half the price to my email never happened I started looking at reviews of the pills three weeks later even though haven’t received yet , and saw scam about it I checked my bank statement online again and I was charged that same day agin for $260 !!!! I just called my bank company about it
      Have to speak to special department tomorrow (it’s Sunday ) she gave me two numbers to try and call for the company that charged me of course just goes to failed call .. so mad

    3. Hi Tracey. We are sorry to hear that you were a victim of this scam. Unfortunately, most of these numbers are run by call centers that are unable to give refunds (even if you are promised one). In the thousands of people we have spoken too, not one has ever received a refund after calling. We would recommend contacting your bank instead to report the charges.

  5. Mary Tisdale says:

    What can you do if you have no company name only a address. The phone number doesn’t even work anymore. Have no way of contacting them. Nothing’s working. I was ripped. $226.oo.

    1. Hi, Mary. We are so sorry to hear that you were a victim of this scam! As we detailed in this article, your best option is to contact your bank or credit card company to report the charges as fraudulent. Even if you were able to get into contact with them, you would not be able to receive a refund. We have heard from hundreds of people who were promised refunds and never received this. This is a scam, after all, so they aren’t exactly concerned with customer satisfaction. We highly recommend contacting your bank/credit card company to dispute these charges if you hope to get your money back. Hope that helps and please let us know if there is anything else we can help you with!

  6. VICKIE OAKLEY says:

    Hi! I ordered these weight loss pills also. I have Chronic Kidney Disease Stage 3, and the doctor has encouraged me to lose much needed weight. I gained more weight since being homebound because of the virus. I am usually a little more active. The pills arrived, and so did my bank statements. I had 5 charges. The following is the name, phone# and the amount charged on my bank statement. I didn’t see any of these on your list. Homirew*Homiretrim* 8885109382 4.97, CHS Serenity Health 8336430501 1.99, CHS Radiant Health 5226600656 34.95, CHS LOTUS Health F 8556693157 99.49, CHS Serenity Health 8336430501 9.99. On Aug 20, I called the numbers and got 2 male representatives to answer. Some numbers were no good or no answer. One male did not speak very plain English and we could not communicate very well, and there was no one else to speak with. The second male was easy to speak with and seemed very helpful. He looked at all the accounts, and cancelled the accounts so no more money would be withdrawn from my bank account. On August 24th, 2020, $45.88 was withdrew by GetMusicalSlim 8004905016. I have called them. She told me, that this was a separate account and that this one was not cancelled. I had emails confirming the cancellations, but she said those were not her company numbers. I did cancel this one, got another email, but she would not refund my money.

    1. Hi, Vickie. Thanks for sharing your story. Unfortunately, this story is similar to so many others we’ve heard. Try contacting your bank and reporting the charges as fraudulent to get your money back.

    2. Desmyn Owens says:

      I reported to my bank as fraudulent. Got the money back. And now here it is 6 months later and my bank said the company provided proof that I agreed to the outrageous amount so there is nothing they can do smh. Ridiculous.

    3. Connie willinson says:

      I ordered two bottles and was charged for 5 I called and was told they would let me have the 4 bottles for 130 and she would credit my account 70 dollars two weeks later and no refund in my account terrible how people can steal from other had to cancel my debit card just to make sure they don’t take any more out of my account

  7. VICKIE OAKLEY says:

    I ordered the Keto diet pills too. I was charged 6 times on my banking account, all in different names. I was able to contact 2 of the phone numbers and have 2 emails sent to me confirming a cancellation, however in August, the 6th charge showed up. This was under a sixth name and number. The female told me that the other confirmation numbers were not their numbers and this was for one of the other Keto Super Fast. I told her I wanted the money back, she denied the request. Her company name was GetMusicalSlim 8004905016. The others and their phone numbers CHS Serinity Health 8336430501, CHS LOTUS Health F 8556693157, CHS Radiant Health 8556600656, CHS Serenity Health 8336430501, Homirew*Homiretrim 8885109382.

  8. alex ortega says:

    Hey so i fell for the ‘free trial only pay shipping’ scam where theyll charge you in 2 weeks for $89 or so but its only been a week. I’m calling my bank tomorrow and really dont want to cancel my card but would a good alternative be to tell my bank to block additional charges from the source of the original payment of $5 since this is a subscription scam? And if not is there anything i can do to prevent my card from being charged in a week from now without cancelling it? I only want to cancel if its absolutely necessary. Thanks in advance.

    1. Hi, Alex. We are sorry to hear that you were a victim of this scam. Unfortunately, the only way to prevent future charges is to cancel the card.

  9. CAROL THOMPSON says:

    I, too, fell for the FREE SAMPLE! STUPID, STUPID, STUPID!! I discovered the pending charges today. I locked my credit card and will order a new one. The most they will steal from me is $99.82 plus $99.84. DAMN! I know better!! Now, I have no receipt or company name to call and cancel. My free sample came from a shipping company called: Ship Corner, 2810 E HILLSBOROUGH AVE 11518, TAMPA, FLORIDA 33610
    . The name on my bottles were COMPLETE KETO and COMPLETE DETOX.
    Stupid, STUPID!!!

    1. Tat says:

      This is the one that got me. It’s been a long time but I think I managed to dig up a number if I’m recalling right. First girl hung up on me. I called again and threatened better business bureau if they didn’t refund me. Pretty certain they did. Hope you had success too.

  10. Linda Winroth says:

    I tried to cancel an order ( of what I thought was 1 bottle ) they took out of my debit card for 5 bottles . I am retired & living on a fixed income I can’t afford this . I called them immediately to cancel & get a refund . I was told to wait until package arrives & then call back for mailing label , to get my refund .I would cancel my card to prevent anymore charges but then how would I get my refund back ?

    1. Hi, Linda. First off, we are really sorry to hear that you were a victim of this scam. Out of the hundreds of people, we have spoken to and promised refunds, not a single person has received one. This company is scamming people and have no intentions of actually issuing a refund. If you cancel your card and report the charges as fraudulent, however, your bank will likely credit the money back to your account.

    2. Lorrie says:

      I ordered 4 bottles from this company. I received a call the next day saying I needed to order the “booster” because the Keto does not work as well by itself???? I ordered the booster because I wanted the Keto to work properly. These products caused severe and sharp abdominal pain so I had to stop taking them! I called the company who said I could not return them for 90 days and they would send me an email at the end of the 90 days (credit card companies only give 60 days to dispute a charge, this assures them they will get paid, I guess). I never received the email. I did call them after the 90 day period and was told they would “graciously” allow me to return the product anyway since it was their fault I did not get the email. I give them credit for that anyway. After I returned the product, I waited the appropriate amount of time (7-10 days) and called them. I had to verify how many unopened bottles I was returning!! What is the point in providing a return number and address if the customer has to verify the number of bottles returned!! This is really fishy to me. I hope I get my money back, but at this point, I am doubtful. DON’T ORDER FROM THEM–IT’S A SCAM.

  11. Nancy Purdom says:

    I, too, fell for the Keto pill scam. I told my daughter what I had ordered and she told me that it was a scam. I called my bank and cancelled my card, they issued me a new one. I tried to cancel the order but allI I get is a busy signal. The name on the bottle is Limitless Keto Trim, phone #8443846457. I ordered 2 bottles for $104.98, I rec’d one bottle today, tried to call again and cancel the balance, there again nothing but busy.

    1. Jo Roy says:

      I just found out that my retired/ disabled veteran husband opened an email and ordered this product without my knowledge. Unfortunately they hit his debit card 4 times for a total of $625.37 over a 2 week period of time. I’ve canceled the card and although I’m going to try, I’m sure we will never see that money again.

    2. Anne says:

      I was charged again after ordering 2 bottles which turned into 5! I thought well I’ll be losing weight… now i know why I have lost None! The pills don’t do anything! I finally stopped taking them. This is SUCH A LAME SCAM and they should be thrown in jail!! Finding comfort I’m not the only one but that’s sad. Really what does the BBB do against them except blacklist the co.? Who can shut these people down?

  12. DONALD RIOUX says:

    After reading a few posts on this site I realise how I too have been scammed by the keto add on facebook endorsed by shark tank. I have locked my credit card and I think I will cancel it just in case the charges continue even if its locked. These scammers low lifes have no respect for human life and they should be charged by law.

    1. Hi, Donald. We are sorry to hear that you were a victim of this scam but are happy to hear you have already taken the steps necessary to prevent further charges from occurring.

  13. Katrina webb says:

    Do you have a ph number for the company that sells the advanced keto pills? Tis

    1. Hi Katrina. In our experience, calling the phone number will not help. We have spoken to hundreds of people who were victims of this scam and many have spent hours on the phone with this company to be promised a refund that they never received.

  14. Angela Hanna says:

    Hi! My name is Angela Last Febuary I wanted to try Keto I asked for 1 bottle. They sent me 5 bottles and charged my credit card 200.00. I sent it back unopened. They recieved it. They never took it off my card.

    1. Hi, Angela. We are so sorry to hear that you were a victim of this scam. The best thing to do is to contact your bank or credit card company and report the charges as fraudulent.

  15. Ronald Ingles says:

    It happened to me to and so I called there number and ask how much I was charged and she said$4.95 but I didn’t call back in time so now my Bill is$94.94. I didn’t know this until the fraud department from my bank sent me a text then I put 2 and 2 together I ordered from cs@trydynamizeketo.com but the name that made the charge was Excellent body solutions…. the end, WOW.

  16. Koopa says:

    I fell for the free trial. I looked for the clause about future charges, but didn’t see one. I paid with a $10.00 gift card to ensure they can’t continue charging me…just in case

    1. Hi Koopa. That was really smart of you to use a gift card! We are happy they can’t charge you anymore!

  17. Saffron says:

    Is the Keto Premiere a scam as well?

    1. Hi, Saffron. Yes, it is.

  18. Dawn says:

    Hi
    There is another name to add to the list of keto scam names as I have just been duped out of £169 total when in reality was told it would only be £53 on a BOGOF offer. To add insult to injury I was then charged automatically for a keto cleansing bottle for £50 again not agreed to . No mention of subscriptions when placing the order either but am led to believe by my bank when I spoke to them that they will keep trying to take payments ! I have spoke to my bank who have put a block on any further transactions via their details provided and ordered a replacement card but even then they can still try to take under a different name? Please add Try Keto Health to your list to hopefully advise others not to purchase anything from them in future. !!?? I have emailed the company upon receiving an invoice stating I did not agree and request a cancellation and refund but don’t hold out much hope and once the payment debits I will then raise as a dispute to try to start proceedings to claim back

    1. Hi, Dawn. We are sorry to hear that you were a victim of this scam but are glad to hear that you filed a dispute. We will add the company to our list.

  19. brittany clement says:

    DONT BUY FAST FIT KETO!!!! SCAM! I AM HAVING TO GET NEW BANK CARD. I HAVE FIVE MO.S OF CRAP AND I WAS REALLY NEEDING TO LOOSE FOR HEALTH REASONS. BUT WHENEVER I WENT BACK TO LOOK AT THE PRODUCT I ORDERED ON THE WEBSITE IT IS NOW ANOTHER PRODUCT. THIS NEEDS TO STOP!

  20. Nataleigh Felder says:

    I bought these ‘Keto you’ pills from a website called tryketoyou.com and they were only 6 dollars so that’s why i picked them. WAS A TOTAL MISTAKE, i only had about .23 cents in my account for like 3 months because i always use cash and as soon as i got my tax return money all off it was charged to ‘keto detox’. I immediately called my bank and had them file it as fraud and had to cancel my card, hopefully i get my money back!!

    1. Hi, Nataleigh. We are so sorry to hear that you were a victim of this scam. It sounds like you are taking the right steps towards getting your money back, though!

  21. Nora koeder says:

    There is a couple of people answering to phone for customer service.i was over charged so thug pretender to put my money back on my card after getting all my info.theg took all my money out of my account.going to file a police report tomorrow

  22. Sammie Pawelski says:

    I am a victim as well. I cannot find the customer support to call and get my refund back. I don’t what else to do.

    1. Hi, Sammie. We would recommend contacting your bank or credit card company and reporting the charges.

  23. Pam Hellmann says:

    There is no one to call and no one replies to the messages. Said full refund! Out $200.00.!!!

    1. Hi, Pam. We are so sorry to hear that you were a victim of this scam. We would recommend contacting your bank or credit card company and reporting the charges.

  24. BL Noble says:

    I was so excited. I have been heavy all my life. I’m up to 300 lbs now. I don’t eat any more than any one else. I have to have both knees replaced and the doctor won’t do because I’m too heavy. I have fibromyalgia as well and can barely walk. I thought this was the answer. I took them for over 2 months and NO RESULTS. I really just want to cry. The financial pat has been taken care of. My bank contacted me first. I told they charged me way more than they should have. They returned the charges and closed out my account. SHAME ON THEM, THEY TOOK ADVANTAGE OF PEOPLE THAT REALLY NEEDED THIER HEL0.

  25. BOB PLANT says:

    In September 2020 I fell for the ketogenic pill scam receiving 2 pots of pills free, although I only ordered 1, but having to pay for the postage which was about £9. Some 2 weeks later I was billed £90 for each pot but fortunately I had not opened them because they came while I was on holiday so I was able to return them and cancel receiving anymore although I had to pay for postage and Insurance.
    Yesterday I was checking my bank accounts and found that a payment on my credit card of £83.23p to a company called TRYKETOFITEX although it has been several months since I have had any contact with them. I immediately contacted my bank to block this company but I can see they keep changing their name so it looks like I shall have to get a new credit card.

    1. Hi, bob. We are so sorry to hear that you were a victim of this scam. It sounds like you are doing the right thing by getting a new credit card to prevent further charges.

  26. E says:

    I was also a victim of the keto scam. I did what others did and called to get a return after seeing an additional $120 charged to my card. They wouldn’t budge and only gave me a 50% return. I really need the rest though. But they won’t give me a 100% refund. What do I do now?

    1. Hi, E. We are sorry to hear that you were a victim of this scam. We would recommend reporting the charges to your bank or credit card company. Best of luck!

  27. Catherine says:

    I ordered months ago and they still keep charging me even though I only bought for one time only. Do you know the number for their customer service?

    1. Hi, Catherine. We would recommend canceling that card. Even if you get ahold of customer service, this is a scam company and they have no intentions on stopping the charges.

  28. Cathy says:

    Ordered 1 bottle of Keto $6.89, was very careful not to order any additional promotions. I received an order confirmation email from care@buyidealscience.com for just the one bottle. The security details on the email stated mailed by sendgrid.net . Weeks later I Received 2 bottles in mail. one says Ideal Science Keto Ketosis support blend and the other, which I did not order says Ideal science cleanse Internal detox blend . I went to look up the ingredients online and discovered the scam. Soon after I received cc statement and discovered the additional charges. The one charge I authorized in early April appeared on statement as Novacare keto and listed phone number of merchant at 888-565-2157 LA. Additional charges appeared on my statement for Nova care detox for $6.77 for same as first order and then two additional charges appeared 3 weeks later for 89.77 & 89.89. I cancelled my card immediately as soon as I saw the additional charges and my cc card company told me to contact merchant directly, that they could not dispute yet bc I had authorized one of the four charges. I contacted merchant # listed and spoke with “Oscar” who said he was unable to locate my account with my email, phone or cc info and apologized saying they are having difficulty locating peoples accounts. I called my cc card company back and told them what the “merchant ” told me and they agreed to process a fraud claim.

    1. Deloeis says:

      I ordered 2 bottles got 6 ! Cost $ 260.00 , out of my account . They came with no return address no way to contact them !!

  29. Sarah Johnston says:

    I tried to cancel and get a refund and was told they would cancel but I would only be recieving $66.35 of the $238.00 that they charged me

  30. Eileen Hernandez says:

    Pharmalite XS Keto is a fraud. They took $200.00 from my bank account without authorization from me. Please do not give them any information at all. I have already notified my bank not to process the two transactions. E

  31. Brenda Barth says:

    I just received Keto and mango cleanse. Free w/$5.99 shipping. It is not the same that was advertised. Also The keto bottle plastic ring was broken, no safety seal and 54 pills in bottle (should be 60). I have never been a victim of a scam, thought this one was okay…..it was on shark tank and they backed them. Afraid of what comes next.

    1. Hi, Brenda. There have never been diet pills on Shark Tank. This company faked videos and images to make it appear that they were in fact on the show, but they never were. This is a scam.

  32. Linda Lorene Osborne says:

    My sister ordered the Keto one shot and ultra boost. She is on a fixed income and these people took out 48.00 the first time and May 15 they took out another 230.00 . These people need to be stopped.

  33. T says:

    Hey Chelsea I ordered their product and spent around $200 and I immediately after finding out their fake and a scam I asked for them to cancel my order which then they shortly after got back to me and said they canceled the order and said they refunded me back to the bank card I used then sent what looked like a confirmation email that it was sent back and that happened a week ago and still haven’t received anything back. Wondering if anyone else had this happen to them and also if theirs ways I can go about getting the money back

    1. Hi, T. This has happened to a lot of other people. From everyone we have spoken with, no one has actually ever gotten a refund. We would recommend contacting your bank or credit card company.

  34. Nico says:

    Just had something like this happen to me about an hour ago. This one was Keto Burn 5x, I was under the impression that I was “only paying shipping” to try this product, and I feel so stupid now. Nowhere was it listed that this was actually a subscription, despite how many times the “supervisor” told me it was on their customer service number. I told them I needed a refund after being charged $93.95 unexpectedly, which she kept refusing telling me it was “in their terms and conditions”. There were none provided, no mention of a subscription, and nowhere did it say that it would be $93.95. There was nothing that said you were agreeing to terms and conditions either. I’m absolutely disgusted that people can act in such a way, I told the person this was from my emergency money and she was completely flat and heartless. Thankfully it was off of my Venmo debit card rather than my actual bank account, which I keep in case of emergencies and if there’s a gift I want to buy for the person who’s on my joint account. I immediately contacted Venmo’s customer support with a screenshot saying it was an unauthorized charge, but their support isn’t open until Monday. I hope it will be able to be resolved! I also disabled the card. Do you have any other tips about what to do? Thanks so much!

    1. Hi, Nico. It sounds like you are taking the right steps. Contacting Venmo is going to be the best solution to trying to get your money back.

    2. James l jones says:

      Hi, this Jim. I’m so tired of this keto scam I cought just scream. I was also scammed as you can see. They get you at point of sale.
      My deal was buy 1.bottle and try it. If you like what it does, they would start their never ending distribution plan. Well I bought 1 bottle. I never contacted them to activate my program, so I thought it was over. While looking over my bank statement, that’s where I found the scam. Not only did they activate the program without my authorization, the invited two other vendors to join on band wagon. It’s to late in the month to get a new card, and as so many others say, the bank can’t do a thing until it clears. By that time the second one is w a waiting as the third one just popped up. You can bet ad soon as my auto pays are clear, I will have a new account. When I try to call, the number is no longer in service, and the email address gets returned. I’m lucky the amounts are small. I’ll write it off as a learning experience, and be done with it.

  35. Dana Kropka says:

    Returned my merchandise on 4/23/21. Have called 13 times won’t return calls or give me other numbers to call. I have $335.00 in refund coming but like I said NO one will help me. Now their saying it’s over 30 days and can’t return products. But I have been trying to reach them for the past 4 weeks. Please help

    1. Hi, Dana. We are sorry to hear that you were a victim of this scam. We would recommend contacting your back or credit card company instead of this scam company and reporting the charges as fraudulent.

  36. Vicki Roloff says:

    The phone numbers that I have are now saying they are disconnected, the chat feature doesn’t work, but the website is still up. Are there any updates on this fraudulent company in Las Vegas? Is there a phone number to contact them?

    1. Hi, Vicki. We would recommend trying to contact your bank or credit card company rather than this scam company.

  37. Jil Anderson says:

    I fell for the scam when I called the keto customer service I was told that other distributors also sell keto one shot and now I can’t find a number a person or anyone to help me retrieve my hundred dollars back plus now I have to call the bank and find out what to do !!!

    1. Hi, Jil. We are sorry to hear that you were a victim of this scam. We would definitely recommend contacting your bank and reporting the charges to try and get a refund.

  38. Jonnie Cora says:

    I’ve been trying to call them but I’m not getting anything from them but a deadend

  39. James l jones says:

    Hi, this Jim. I’m so tired of this keto scam I cought just scream. I was also scammed as you can see. They get you at point of sale.
    My deal was buy 1.bottle and try it. If you like what it does, they would start their never ending distribution plan. Well I bought 1 bottle. I never contacted them to activate my program, so I thought it was over. While looking over my bank statement, that’s where I found the scam. Not only did they activate the program without my authorization, the invited two other vendors to join on band wagon. It’s to late in the month to get a new card, and as so many others say, the bank can’t do a thing until it clears. By that time the second one is w a waiting as the third one just popped up. You can bet ad soon as my auto pays are clear, I will have a new account. When I try to call, the number is no longer in service, and the email address gets returned. I’m lucky the amounts are small. I’ll write it off as a learning experience, and be done with it.

  40. Tracey Hoy says:

    I purchased Keto Boost in desperation of an upcoming family wedding. I’ve was on a partial Keto diet for 6 months but put weight back on after stopping it.
    I realised straight after the sale that it contains caffeine which I’m very intolerant to so phoned their ‘customer support’ line who told me their ‘managers’ would give me a refund. No such thing occurred and the product arrived 2 weeks later (to the UK). I would not touch this product now as its obviously a scam. Thanks to your information I’ll contact my bank immediately and block any future payments.
    Probably not even worth trying to send it back. So upsetting!!! Why can’t they be stopped? Even though they’re changing their name, it would be easy to search for the set up of any new similar products!!

  41. jacqueline G. says:

    I too was scammed. Didn’t realize they were charging my account monthly. Really angry. The little insert that is enclosed in the package has no return information only a thank you for your order. if you read the fine print on the back of the container there is a web address (that does not work) cs@trydynamizeketo.com, there is also a phone number 855-971-0019. This one is called Dynamize Keto BHB and the advertisement used Steve Harvey and his wife. I called and cancelled the subscription. Talked with Jody who assured me my subscription is cancelled after trying to get me to agree to half off and then 75% off. I also called my bank and ordered a new card. Will keep a close watch on my account to make sure no additional charges are made.

  42. Sue Hillier says:

    I am also a Victim of this scam. I was buying it as a gift. my boyfriend said he wanted to try it. When I looked it up the Shark Tank team appeared on screen and it directed me to receive a free bottle. I knew it would cost me something. It took my card information right away and did not show me the price until I clicked again. Then showed me 3 offers. It said 1 bottle was $62.50. U.S. Well it charged me $4.99 U.S. shipping and another charge for $129.00 U.S. Total over $157.00 Canadian showing the purchase of 2 bottles. Date. June 14, 2021 The new name Keto Advanced 1500.

  43. Sherrie' says:

    Hi Chelsea,
    I am currently disputing (through the economic impact payment prepaid card company) charges of $96 & $97 which showed up 2weeks after ordering a “free” bottle of Keto and “free” bottle of Cleanse from Agility Fit (who also claimed to have been on Shark Tank).

    There was nothing in their ad on their site indicating any kind of obligation to continue ordering, a membership, or etc. It was just ‘Pay for shipping and get a free bottle’.

    Well I got the free bottles of Keto and Cleanse which they charged $4.95 & $4.99 as stated. Then they not only charged that $96 & $97 to my card 2 weeks later (I am assuming for the next month’s bottles of Keto & Cleanse) But They Did Not Even Send The Bottles.

    Anyway, I am wondering if you have ever heard of the name they used . . . Agility Fit . . . or the name that showed up on my credit card statement which is . . . Rise Absolute Body Method . . .
    The phone number listed next to their charges is 855-393-0806. But it just goes to some call center that you end up going round and round with and get nowhere.

    Thanks for all your work exposing these scammers. I am on a very low fixed income, live in subsidized housing, and just had the last of 4 surgeries this year… I can’t afford a car, or buying Christmas & birthday gifts anymore, go anywhere or have any fun. I’m so depressed and being laid up, unable to even leave home for weeks at a time while healing from surgery, that I just wanted to lose a little COVID weight and get an energy boost and thought I’d treat myself to something I usually cannot afford by spending $10 for the shipping of these keto pills. I can’t afford to lose $200 from my pandemic payment (I have been so frugal with it, as I am with all of my money, that I still have almost $300 left – $500 if the credit card refunds what Agility Fit stole from me). But I need that to pay the next couple month’s of utility bills. So I just wanted you to know how much I appreciate what you are doing. Thank you and God bless.

    Sherrie’

    1. Hi Sherrie. We are so sorry to hear that you were a victim of this scam and truly hope that you are able to get reimbursed. We have heard so many stories just like yours, which is why we are working so hard to try and get the word out there.

  44. Deborah Kleine says:

    Please cancel all orders. And send me a refund. I sent everything back to you on June 19th 2021

    1. Hi, Deborah. We are not this company. We have put out multiple articles and videos debunking these products and are just trying to spread awareness for this scam. We recommend contacting your bank or credit card company to report the charges.

  45. Linda George says:

    I am a person who got scammed by this supposed keto advantage and they will note return my money. want to charge me for a return . How do i report this scam? Linda

    1. Hi, Linda. We would recommend contacting your bank or credit card company to report the charges.

  46. Audrey says:

    Please add Kure Keto/Kure Diet/Kure Cleanse to this list!

  47. Earl G says:

    I have never dieted at all in any way! (I only weigh 135 lbs & am 5’8″) Yet I was charged $55 on June 3rd 2021 by -trialyearroundketo.com. for something. I have never received anything! I certainly did not order diet pills! Thought I’d share that with ya’ll. I stumbled on to your site while trying to find these scammers.

  48. Kave says:

    Hello. Are keto complete pills also scam?

    1. Hi, Kave. All keto pills are a scam. There are no legitimate keto pills.

  49. Linda says:

    Today I was charged twice on my credit card for $198.78
    I called the company they offered me an $80 refund I told him no way first of all I did not order it I had to call and cancel my credit card and hopefully it will not go through but I couldn’t get a definite answer on that

    1. Hi, Linda. We are so sorry to hear that you were a victim of this scam. We would recommend reporting the charges to your credit card company to try and get a refund. Hope this helps!

  50. Linda says:

    I am a diabetic and I do not take anything unless my doctor prescribed it

  51. Kathleen Courtney says:

    I never even put in an order for these at all and they had charged me $44.98 and didn’t even know what it is but that money was supposed to pay one of my utilities so I need my money back ASAP

    1. Hi, Kathleen. We would recommend contacting your bank or credit card company to report the charges as fraudulent to try and obtain some of your money back.

  52. Dan says:

    These scammers find suckers who want a quick fix with no work. You don’t have to be a genius to know these weight loss claims are absolutely ABSURD.

  53. wendy Jones says:

    Does tryketo.com exist?
    think may be scanned as did a trial and now they keep arriving.
    Thanks
    wendy

    1. Hi, Wendy. This is part of the keto scam. We would recommend contacting your bank or credit card company and canceling your card.

  54. Monica watson says:

    https://reportfraud.ftc.gov/#/faq

    This is the Federal Trade Commission FAQ on reporting scams. I suggest everyone report the fraudulent activity to them and file an official complaint!

  55. Frances DeFord says:

    The one I got scammed with is one shot keto for 199.99 plus 39.99 for one bottle plus 5 more bottles. I called customer service on e to try & get the order cancelled & get a refund. The lady I talked to told me that I have to give them my order #. So far I haven’t been able to come up with it. I’m going to call them back & try again, I will reply again as to what they tell me. Thank you.

  56. Nev Buck says:

    Greetings. I live in Australia. On the 28th May 2021 I received a post on Facebook Stating that Dr. Phil and DR. Oz had over a period of 4 years and 40 Scientists, developed a highly efficient Carbinols Oil and to receive a free sample bottle they tell you to open a particular site. I did this as I have chronic shoulder pain and not have had pain relief in a long time. I have a friend that had cancer and the same oils that were prescribed by her doctor were very effective in her pain management.
    I was taken to this site and ordered one bottle thinking that I would also receive the free sample as well.
    When I checked my bank account statement, I discovered that they had charged my account for $256:44 — I was shocked and contacted them on their “Chat Line” to ask them to cancel the order and refund the amount FRAUDULENTLY CHARGED. — They refused, stating that the order was already processed and it was impossible for them to cancel and refund.
    I immediately contacted my bank and reported the FRAUD and SCAM and they advised me to CANCEL my Credit Card and they would issue me with a new replacement card within 3 to 5 days. Which they did and I received my new card on the 4th day. All occurred within 3 hours of me realizing that I had been subject to FRAUD and a SCAM.

    1. Nev Buck says:

      I discovered that the companies/organizations that were involved were.
      Prime Health Zone.com
      Keto Complete Team
      Beauty Modawi — the ones that deducted the money from my account.
      To confirm all of the aforementioned – Simply conduct a search of
      Dr Phil Dr Oz Caniboil fraud on Utube. You will clearly witness Dr Phil and Dr Oz exposing the FRAUD and SCAM
      and
      Prime Health Zone Fraud. Showing many other people that also have been scammed.
      Kindest regards

  57. Marie steen says:

    Yes, they claimed they come not refund my money because of a technical error. First their refund system was down, then they sent miss information. Then they were fine to send me a check. How can they legally keep doing this? I don’t understand how they get away with it. Oh and also I had to keep the product for 60 days but one have 90 days to return on the satisfaction guarantee. They have their staff trained really well and all of these people are real assholes. So I’m getting a replacement cc from my bank . Also, the first dispute was not authorized by my bank because they were sent the agreement I supposedly signed, which I did not, so my bank said they could not approve it. But now they are, because they tried to call them for me and got the run around too. They sent an email to the refund tcc solutions management group and got a turkey answer. So finally canceling this card and getting a new number etc for everything which is a huge hassle for all my payments setup on Auto pay. SHARK TANK you should refund everyone’s money to them and turn this company over to the authorities

    1. Hi, Marie. We are sorry to hear that you were a victim of this scam. It sounds like you are taking the right steps, but we would recommend reporting the charges to your bank as fraudulent. It should also be noted that this company is in no way affiliated with Shark Tank. They stole Shark Tank’s name and images, but this product was never on the show.

    2. Paula says:

      Thank you so much for putting this info out there. I understand shark tank claims and I hope they will all come out against the company.

    3. Hi, Paula. Shark Tank actually has released several videos and articles on social media and on the news but unfortunately just didn’t see it in time.

  58. lisa andes says:

    I was dumb enough to order the keto one shot pills also. I ordered 1 bottle and was charged for 5 bottles. I
    been trying for almost 2 months to get my money back 198.70. Sent 5 emails ( NO REPLY). Made 5 phone
    calls only to be promised that I would be refunded in1 to 3 days. (NO REFUND).

    1. Hi, Lisa. We are sorry to hear that you were a victim of this scam. We would recommend contacting your bank or credit card company and reporting the charges so you can get a refund.

  59. Mary Seifferlein says:

    I contacted and cancelled my credit card. The card will not credit the $99.84 for charges related to Unlimited health keto. They state UPS delivered the products. This company was not listed on the BBB website when I tried to file a complaint.
    I also receive multiple texts from various Shark tank keto supplements I’ve tried to reply STOP and blocking the numbers.

  60. Danielle Marleau says:

    Purchased these pills for my father in-law. Payment went through and never received my pills… its been over two months now! ill be calling me visa today. You have kept billing me and using my visa with no pills.

    This company is a scam!!!!!!

    Good luck guys! your being reported.

    1. Hi, Danielle. We are in no way affiliated with this company. We are simply reporting on this scam to try and spread awareness and help prevent people, like you, from losing hundreds to thousands of dollars. We have released multiple Youtube Videos and articles about this scam in hopes that we can prevent as many people as possible from becoming victims.

  61. Karen says:

    I an having loads problems and they keep trying to take my money I have cancelled card you can’t get any sense from customer service

  62. Gina atkins says:

    I only wanted to order one trial bottle for 39.99 but instead they charged my card the 39.99 plus 234.00 I want my money back but keep getting the run around I send the package back and havent got my refund yet my family is hungry need food I have no money

    1. Hi, Gina. We are sorry to hear that you were a victim of this scam. Honestly, you aren’t going to receive your money back from this company, even if they promised to. We have spoken to hundreds of people just like you who were promised a refund but never received it. We would recommend reporting the charges to your bank or credit card company instead to try and get a refund.

  63. Kathy says:

    I just realized that this is a scam. I ordered the one time 14 day trial, just had to pay shipping. I just checked my bank account and was charged two transactions of $96.95 each. I cannot find a phone number to call. And I used my debit card so my bank can’t cancel it. Does anyone have a phone number that works?

    1. Hi, Kathy. No matter what phone number you get, you are not going to receive a refund. Thousands have been promised refunds and out of all of those people, we haven’t heard of a single one receiving a refund. This is a scam after all. We would recommend canceling your card and reporting the charges to your bank instead. Hope this helps!

  64. sara moore says:

    i got scamed no money back from them or my bank canceled my debit card they took out 91.95 twice

    1. Hi, Sara. We are so sorry to hear that you were a victim of this scam. We could recommend canceling that card and reporting the charges to your bank.

  65. Pat says:

    I purchased Keto GT about a month ago. I bought the buy 3 get 2 free deal. Supposed to be $39.99 but I was charged $199.00. I have taken it for a month now with absolutely no results, no weight loss and no fat loss. I have tried to find a phone number or email address to contact them about a refund (which was supposed to be guaranteed), and can’t find any contact information. Then I found all these websites about a scam. What can we do?

    1. Hi, Pat. We would recommend contacting your bank or credit card company and canceling the card, as well as reporting the charges as fraudulent.

  66. Jeanie Jarvis says:

    Is it possible for you to list the companies that are NOT fake?

    1. Hi, Jeanie. There are no companies are that are not scams. Keto pills are a scam. It is impossible to fit the amount of BHB you would need to have an effect in a pill.

  67. Cheryl Ann Grant says:

    Hi Chelsea,

    I too fell for this craziness! But, what I am now finding out is that apparently the company that sent me the pills appears to NOT EXIST. They said I would receive an email with an order confirmation # – but never did receive such an email. An internet search for the name on the return address provides ZERO results. The charge on my CC states that there is no company information available. What do I do now?

    I do plan on calling the CC company tomorrow to see if they have any additional information on the company that charged my account.
    I also plan on going to the Post Office to see if they can give me any company information as the mailing label was printed by them or provided to the sending company by them.

    As you have so wonderfully recommended I will report the charge as FRAUD, cancel/close my CC account and request a new card.

    Thank you so much for all the information you have provided to those of us who fell for this!

    If you have any suggestions on how to locate a seemingly non-existent company, I would welcome your suggestions.

    Thanks!

    1. Hi Cheryl, we are so sorry to hear that you were a victim of this scam but it sounds like you are taking all of the appropriate steps. We have run into the same issue. We have been able to track down a few of the brands, but they are all smaller companies within companies, within other companies, and so on. It has been impossible to track down the originator. We will keep you up to date if we find any new information!

  68. Colleen Spencer says:

    I can’t believe I was just scammed too by the keto one. Man, this really sucks. I hope my credit card company is going to refund me and I have already cancelled my card. Now tho as a result of just being scammed, I see you offer things like courses and such. I have a question. How in the heck do I possibly sign up and give banking details or whatever again, I feel so stupid already for just being scammed. I would feel extremely more stupid if all in one page I read all about the scams and then at the bottom I order up a course or whatever else. How do I do that?

    1. Hi, Colleen. We are so sorry to hear that you were a victim of this scam. To answer your question, if you are interested in scheduling a call to talk about anything we offer please email cmalone@ketogenic.com. We can hop on call with you and help provide any information before making any kind of payment.

  69. Nora Winnie says:

    I just ordered the Keto BHB as a free no risk trial last week. I haven’t even tried them yet, and my bank called me and said they are already trying to pull money out of me account for these pills. When I got these in the mail there was no invoice. I got the return address and googled the website. I got a phone number, but it was out of service. I am retired with a fixed income. All I wanted was the free trial. If they worked, I would have continued to buy them, but with no cancel information, I can’t even do that! Can anyone point me into the right direction to get this resolved?

    1. Hi, Nora. This is a scam and there is no way that the company will resolve the issue. We would recommend contacting your bank or credit card company and canceling your card to prevent further charges. We would also recommend reporting the charges as fraudulent.

  70. Shelli says:

    I received a winner’s “offer” to pay $6 “shipping only”. I never purchase this way but it appeared legit.
    I’ve now been charged $96.
    I called customer service who stated they could only cancel the membership but were not authorized to refund.
    The lady said said “because the word ‘trial” was used, I should have known I had to call.”
    I asked for a number to call where I could dispute charge/be refunded. She said there is no number. There is only he website: pharmalitexsketo.com that I could use to contact.

    1. Hi, Selli. We would recommend contacting your bank or credit card company and disputing the charges through them.

    2. Tat says:

      Chelsea
      Thanks for trying to help. I don’t know the details of my scam, nor if I actually got reimbursed it was probably early 2020. I’ll look at my records but I’m sitting here looking at the bottles. Someone else mentioned them. Just pay shipping complete keto and complete detox. Top Keto Research w a NM phone number on label. I found the product available on both Amazon and Ebay while trying to do some research tonight. These major corporations need to know too. Again thanks for this post. Probably a bad idea to take them since we know the company is trash. Bummer.

  71. Roberta says:

    I was scammed out of $89 from them. Does anyone have a customer service number? I have no paperwork or email with ANY info whatsoever. I filled out a form and bam. Got NOTHING but a bottle in the mail, with no info at all. :/

    1. Roberta says:

      by the way, my bank made good on it and they also cancelled my debit card. But I’m STILL angry and would like to talk to someone at that company.

  72. Amber says:

    We too were scammed. Tried to order one bottle but got charged for 5. Of course no luck with their customer service. Say we agreed to try for two months then can return.
    I have cancelled my card however MasterCard says I must wait for 15 days before filing a dispute. Has anyone had luck getting MasterCard to refund this? What if I receive a product, does it still count as fraud?

Leave a Comment

Your email address will not be published. Required fields are marked *

Never miss out on exclusive content and limited deals.

As a Member, you get instant access to personalized meal plans, exclusive videos & articles, discounts, a 1 on 1 Coaching Session, and so much more. As a member, you join our mission of empowering 1,000,000 people to positively change their lives throughout the world. Get started today.

Monthly

A Great Deal
$ 19
99 /month
  • 7-Day Free Trial
  • Cancel Anytime

Annual

3 Months Free
$ 179
/year
  • 3 Months Free
  • Cancel Anytime

Lifetime

Membership for Life
$ 349
  • Lifetime Access
  • Limited Availability
95% of Diets Fail. Join Today to be Part of the 5%!
95% of Diets Fail. Be Part of the 5%!